Given the amount of time the average consumer spends glued to a smartphone, it is not terribly surprising to see the large number of firms trying to build the one uber app that rules the rest. But while a majority of consumers might see the value,...
Merchants are scrambling as the strong customer authentication (SCA) deadline looms. In other security news, phone numbers can provide a treasure trove of information about a consumer who is trying to open an account with an online merchant, onboard to an online service or sign up for a new...
The verification and authentication processes of many sharing economy platforms are poorly equipped to combat the growing risk of fraud. In technology news, smartwatches and wearables are among the hottest areas of digital commerce and payments. And, in retail, automotive sales are increasingly going digital as more shoppers are buying more used...
Governments are exploring options for developing nationwide digital ID systems, while financial institutions (FIs) and merchants are improving their authentication procedures for digital IDs. In faster payments news, the Fed is planning to build its own instant clearing and settlement rails. And, in retail, malls are looking for innovations with new uses for old commerce spaces....
Payments can help merchants fight app fatigue, with the App Store and Google Play collectively offering over five million apps. In retail, NakedPoppy taps into digital technology and artificial intelligence (AI)-screened data to turn makeup into a “set it and forget it” kind of setup. And self-driving vehicles stand to be among the next...
Feeding the world is a noble goal – and in the digital era, it’s not a bad line of business to be in, either. Hence the ever-shifting competition to be the firm that delivers deliciousness to consumers’ doors. But with every innovative march forward there...
The U.S. is known for, among other things, being a “more is more” kind of place. Sometimes that is a good thing (case in point: our $1 trillion-a-year restaurant industry). Sometimes, not so much (check out our student debt numbers). The question for U.S. merchants and...
As 2019 is entering into its second half, there is no shortage of investments in the future of the consumer experience. FIs are investing in building the next generation of services for consumers and small businesses, and VCs are investing in the FIs that are...
The world of payments and commerce appears to be growing quite literally in every direction at once: across borders and into experiences as large and important as paying for college, or as small and day-to-day as buying a pizza. So where’s the challenge? Although those...
