The Digital Transformation of Beauty and Wellness Services

Digital Payments Makeover Continues for Beauty Services Industry Spas and salons were among the pandemic’s worst-hit businesses, but Rosy Salon Software’s Jason Foodman explains how cutting-edge digital payment and scheduling platforms can help salons maximize profits while providing a convenient experience for their customers. Read more in the “B2B and Digital Payments Tracker®,” a collaboration with American Express.
Inside the May Tracker
  • With many salons and spas struggling with staff shortages and other challenges, an industry insider explains how digital payment platforms are making a difference.
  • Beauty services are pursuing initiatives from booking and payments innovations to “treat now, pay later” programs, while retailers are experimenting with technology-driven “salon experiences.”
  • Digital transformation was key to the beauty service indus­try’s survival during the pandemic, but new trends signal challenges and opportunities ahead.

American Express B2B and Digital Payments Tracker Series