Call Center Commerce

The Call Center Commerce Tracker offers monthly coverage of the most recent call center commerce news and trends. It also includes a provider directory highlighting the ecosystem’s key players.

Inside the September Tracker

Recent call center commerce headlines, including Vonage’s acquisition of conversational AI suite Over.ai
Lindsay Sacknoff, head of U.S. contact centers for TD Bank, on how using AI and multifactor authentication can improve verification measures across multiple contact center channels
A provider directory featuring the space’s top players, including three additions

https://securecdn.pymnts.com/wp-content/uploads/2019/09/Landing-Page-Stats-3.png

https://securecdn.pymnts.com/wp-content/uploads/2019/09/Landing-Page-Stats-2.png

https://securecdn.pymnts.com/wp-content/uploads/2019/09/Landing-Page-Stats-.png

https://securecdn.pymnts.com/wp-content/uploads/2019/09/Tracker-Cover.jpg

Download Now

RELATED TRACKERS

Call Center Commerce - July 2019

Call Center Commerce Tracker May 2019

Call Center Commerce - March 2019