Leveraging Instant Payments to Improve Bill Pay

Real-Time Payments Gives Consumers Better Way to Manage Paying Bills Consumers are eager to banish the uncertainty of legacy bill payment processes, Conduent’s Kathy Mertes explains, adding that real-time payments offers consumers a more accurate view of their financial circumstances. Read more in the “Real-Time Payments Tracker®,” a collaboration with The Clearing House.

Inside the April Tracker

Kathy Mertes, vice president and executive leader for digital payments at Conduent, discusses how real-time payments can solve common bill pay challenges.
Real-time payments could be a critical tool in streamlining payments and AR processes in bill pay.
The high cost of bill payment is consumers’ top challenge, reported by 27% of digital payers, followed by inconvenience and lack of features.