Small and Medium Business Reopening

The Small and Medium Business Reopening Report, a PYMNTS and American Express collaboration, offers coverage of the most recent news and trends in the reopening SMB economy.

Inside the September Report

  • An interview with Nelson Gutierrez, president of Strictly Bicycles, on how the retailer is leveraging click-and-collect and contactless payments to provide customers with safe and socially distant retail experiences
  • The latest SMB reopening developments, including a surge in eCommerce use among baby boomers and seniors and how almost three-quarters of SMBs are modernizing their digital capabilities
  • A Deep Dive analyzing how SMBs are using contactless payments to conduct their day-to-day business while reducing the likelihood of viral transmission

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