2021 New Merchant Business Models

New Report: Square Speaks Out On SMBs’ 2021 Payments Survival Guide

The “2021 New Merchant Business Models Playbook,” done in collaboration with American Express, details how SMBs are innovating their business and payments models as they prepare for the new year.

Inside the November Playbook
  • 45.3%: Share of consumers who have increased their use of food aggregator apps to avoid restaurant crowds
  • 41.9%: Portion of consumers who have shifted from retail shopping in person to doing so digitally
  • 57%: Share of shoppers who choose merchants based partly on whether they offer digital payment options

American Express B2B and Digital Payments Tracker Series

How Small Shops Can Win Big: Capturing the SMB Payments Opportunity
Insuring Generation Next: Meeting the Digital Expectations of Younger Insurance Consumers
Meeting the Growing Need for AR Modernization
The Automated Campus: Enabling the Future of Higher Education
B2B Payments in the Tech Industry Need an Upgrade
Inflation Puts Technology on the Menu for Restaurants
Keeping an Eye on Working Capital
The Digital Transformation of Beauty and Wellness Services
Merchants Need Modern Payment Systems to Meet Customer Demand
How SMBs Can Fight the Fraud Threats of Remote Work
Building Better Cash Flow In Construction With Digital Payments
Tapping The Payments Opportunity In SMB Retail
Improving SMBs' Cash Flow Management In 2023
Improving The Campus Payments Experience
Reshaping Global Business With Connected Vehicles
B2B Cross-Border Payments
ERP Solutions In B2B Payments
B2B Payments In Healthcare
Mobile Payments In eCommerce
Beauty And Wellness Digital Payments
B2B Digital Payments
Telehealth Digital Payments
Transit Payments Report
B2B Digital Payments
SMBs' Guide To Boosting Holiday Sales
Long-Term Care And Payments
Payments In B2B Advertising Report
Payments In The Education Space
Digitizing Beauty Businesses
Seizing The Digital-First Retail Renaissance
Optimizing SMB Payments
Digitizing Unattended Retail Payments
Digitizing Restaurant Payments
Digitizing Healthcare Payments
Navigating Nonprofits' Digital Payments Shift
Small and Medium Business Reopening
Reinventing B2B Payments
PPE Supply Chain
COVID-19 Business Recovery
B2B Payments: COVID-19 Impact
B2B eCommerce
B2B Healthcare Payments
Next-Gen Payments
Accounts Receivable Automation Report
Securing B2B Payments