Cvs news and trends

CVS Q1 Earnings Take A Hit From Insurance Venture
Earnings // May 01, 2024

The volatile consumer healthcare sector showed up big in CVS’ Q1 earnings Wednesday (May 1), with solid revenue from its store operations but a warning about revenue projections due to its foray into the insurance sector.  By the numbers, CVS Health reported first-quarter revenues of approximately $88...

CVS Enhances Omnichannel Services to Offer Customers More Connected Healthcare Experience
Earnings // February 07, 2024

CVS Health announced profitable fourth-quarter (Q4) and full-year earnings on Wednesday (Feb. 7), crediting initiatives to improve primary care and expand omnichannel health services. These efforts aim to provide consumers with accessible care options, whether in-person, virtually or at home, the company told investors on a call.  In terms...

GoodRx Leads Provider Ranking of Prescription Apps for Sixth Straight Month
Prescriptions // January 29, 2024

During flu season, you want to be on top of your strategy on how to quickly get better if you’re sick. Each month, PYMNTS tracks the most popular mobile apps in the prescription space for the Provider Ranking of Prescription Apps. By observing app use...

CVS Loyalty Chief Says Program Overhaul Driven by Consumer Desire to Keep It Simple
Loyalty & Rewards // January 22, 2024

Loyalty programs have become a ubiquitous part of the retail landscape, offering consumers enticing rewards and incentives for sticking with their favorite brands. However, as retailers expand their offerings, the proliferation of multiple loyalty programs can complicate the consumer experience and pose challenges for both...

Interviews & Exclusives
CVS Loyalty Chief Says Program Overhaul Driven by Consumer Desire to Keep It Simple

January 22, 2024
Loyalty programs have become a ubiquitous part of the retail landscape, offering consumers enticing rewards and incentives for sticking with their favorite brands. However, as retailers expand their offerings, the proliferation of multiple loyalty programs can complicate the consumer experience and pose challenges for both customers and retailers.  CVS Pharmacy, the retail division of CVS Health, […]

Amazon’s Insulin Coupons Fuel Retail Ambitions for Patient-Centric, Accessible Care

August 16, 2023
Technological advancements and evolving consumer expectations are fueling a significant transformation in the healthcare space, with several retailers at the forefront of shaping new paradigms that prioritize convenience, affordability and...

Inventory Data a Weak Link in Omnichannel Retail, BOPIS Efforts

December 22, 2022
Despite all the growth of omnichannel retail, the inventory data needed to satisfy BOPIS demand is still behind. Among those pressures: Having the right inventory in place, and having the...

Healthcare Becomes Fertile Ground for Big Retail’s Payments Ambitions

September 07, 2022
Health care is the space that couldn’t reinvent itself — becoming truly modern — until Big Retail came along to help usher the industry more fully into the 21st century....

Quick Reads
CVS Pharmacy Debuts Well Market Brand as Retailers Expand Private-Label Items

May 16, 2024
CVS Pharmacy, the retail division of CVS Health, launched a new store brand for snacks, beverages and groceries. The new Well Market brand features nutrition options, bold flavors, recyclable packaging and selections that meet specific dietary needs, the company said in a Thursday (May 16) press release. Forty products were made available on store shelves and CVS.com Thursday, and more will be rolled […]

CVS Expects 4th Quarter Medical Costs to Exceed 86% of Premiums

January 08, 2024
CVS Health is warning that its fourth-quarter medical costs may be higher than anticipated. The pharmacy and health insurance company’s finance chief said at a conference Monday (Jan. 8) that...

CVS Pharmacy Launches Simplified, Two-Tiered Loyalty Program

January 04, 2024
CVS Pharmacy, the retail division of CVS Health, simplified its loyalty program by consolidating it into one membership with two tiers. With both tiers of the ExtraCare program, CVS Pharmacy...

Walmart Weighs Investment in ChenMed Senior Care Clinics

September 10, 2023
Walmart is reportedly considering purchasing a majority share of primary care chain ChenMed. The proposed deal, reported Friday (Sept. 8) by Bloomberg News, would mark Walmart’s largest healthcare foray so far, happening at a...