Email news and trends

Microsoft Draws Internet Ire Over Wave of Email Blocking

March 04, 2026
Microsoft Outlook
Skipify’s Shrauger on Moving Past Wallets to Digital Identity as Payment Credentials
Payments Innovation // July 15, 2024

Consumers want what they want, how they want it. Consequently, when it comes to payments and commerce, businesses that can adapt to their needs and offer convenient ways to pay are best positioned to win in the long run. Case in point: digital wallets. The...

Personalized Emails Are Key to Winning Persuadable Shoppers’ Loyalty
Retail // April 12, 2024

When it comes to winning the loyalty of shoppers who can be persuaded by personalized offers, PYMNTS Intelligence research reveals, email proves to be a key tool for merchants. By the Numbers The PYMNTS Intelligence report “Personalized Offers Are Powerful — but Too Often Off-Base,”...

Canopy Adding ChatGPT to Craft Emails for Accounting Practices
Artificial Intelligence // April 21, 2023

Canopy is preparing to add ChatGPT to its accounting practice management software. The generative artificial intelligence (AI)-powered functionality will be released to select customers in beta mode on Wednesday (April 26) and is expected to be made available to all customers in May, Canopy said in...

Flash Launches Email Domain Designed for Online Shoppers
Retail // March 23, 2023

Flash has launched an email domain designed for online shoppers. By downloading the Flash app and establishing an @flash.co email account, shoppers can keep their inbox free of emails that aren’t related to their purchases and related information, view order tracking, get spam protection and...

Interviews & Exclusives
Movable Ink Syncs Contextual Email Tech With Loyalty

April 07, 2017
Email isn’t known as the most fresh-faced or nimble communication channel retailers and brands can leverage to interact with and market to their customers, but it’s not likely to go away anytime soon. According to Marketing Sherpa, for instance, some 72 percent of people prefer to receive brand content through email. Consumers are receiving as […]

Quick Reads
Microsoft Draws Internet Ire Over Wave of Email Blocking

March 04, 2026
Microsoft’s email blocking practices have reportedly drawn complaints from a host of internet users. As The Register reported Wednesday (March 4), the company spent last week rejecting messages to Outlook recipients in what the report characterized as either a fault or overzealous security rules. One source called the situation “carnage.” According to the report, the […]

Canopy Adding ChatGPT to Craft Emails for Accounting Practices

April 21, 2023
Canopy is preparing to add ChatGPT to its accounting practice management software. The generative artificial intelligence (AI)-powered functionality will be released to select customers in beta mode on Wednesday (April 26)...

Flash Launches Email Domain Designed for Online Shoppers

March 23, 2023
Flash has launched an email domain designed for online shoppers. By downloading the Flash app and establishing an @flash.co email account, shoppers can keep their inbox free of emails that...

Kount Launches AI-Driven Email Identity Tool

February 20, 2020
Fraud prevention and identity verification firm Kount is launching Email First Seen, a tool that serves as an indicator of email trust, the company announced on Thursday (Feb. 20). The...