Freshworks news and trends

EMEA Daily: Central African Republic Embraces Crypto; TrueLayer Introduces Variable Recurring Payments

April 26, 2022
cryptocurrency
SaaS Company Freshworks Develops Customer-Relationship Software for eCommerce
eCommerce // April 26, 2022

Freshworks, the enterprise software-as-a-service (SaaS) company, has rolled out Freshworks CRM for eCommerce, a customer relationship management service to let employees engage their buyers more directly, a press release said. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Bots or No Bots About it, Human Empathy Primed for Customer Experience Comeback
Connected Economy // March 23, 2022

As customer service continues its evolution as an integral part of the broader customer experience (CX), companies have some things to learn, unlearn and relearn to bring it up to snuff. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Freshworks Valued At $10B in Nasdaq Trading Debut
IPO // September 22, 2021

Enterprise software-as-a-service (SaaS) firm Freshworks filed a $1.03 billion initial public offering (IPO) at a $10.13 billion valuation as trading opened on Wednesday (Sept. 22) on Nasdaq, according to multiple reports. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

B2B Payments Today: Freshworks Hikes IPO Range; Check and Procare Team on Child Care Center...
B2B Payments // September 21, 2021

Today in B2B payments, Freshworks’ initial public offering value could be close to $10 billion and open finance platform mmob adds iwoca. Plus, asset manager White Oak acquires trade finance firm Finacity, FloBiz grabs $31 million for growth and Check and Procare improve child care...

Interviews & Exclusives
Bots or No Bots About it, Human Empathy Primed for Customer Experience Comeback

March 23, 2022
As customer service continues its evolution as an integral part of the broader customer experience (CX), companies have some things to learn, unlearn and relearn to bring it up to snuff. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Quick Reads
SaaS Company Freshworks Develops Customer-Relationship Software for eCommerce

April 26, 2022
Freshworks, the enterprise software-as-a-service (SaaS) company, has rolled out Freshworks CRM for eCommerce, a customer relationship management service to let employees engage their buyers more directly, a press release said. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. […]

Freshworks Valued At $10B in Nasdaq Trading Debut

September 22, 2021
Enterprise software-as-a-service (SaaS) firm Freshworks filed a $1.03 billion initial public offering (IPO) at a $10.13 billion valuation as trading opened on Wednesday (Sept. 22) on Nasdaq, according to multiple...

Business Software Firm Freshworks Hikes IPO Price Range

September 20, 2021
Freshworks has raised the target price range for its upcoming initial public offering (IPO), now potentially looking at a $9.6 billion valuation, Reuters reported. Get the Full Story Complete the...

Freshworks Aims to Go Public With $9B Valuation

September 13, 2021
The software-as-a-service (SaaS) firm Freshworks Inc. hopes to hit a nearly $9 billion valuation in its initial public offering (IPO). Get the Full Story Complete the form to unlock this...