Instacart news and trends

Instacart Halts Algorithmic Price Testing Following Consumer Reports Study
Retail // December 22, 2025

Instacart is suspending its price testing practice on its grocery delivery platform, according to a Monday (Dec. 22) company blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Instacart Settles FTC Lawsuit Alleging Deceptive Advertising and Subscription Enrollments
Legal // December 18, 2025

Instacart agreed to pay $60 million to settle a Federal Trade Commission lawsuit that alleged the company engaged in deceptive tactics. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Instacart AI Pricing Tool Faces FTC Investigation
Regulation // December 18, 2025

Federal regulators are reportedly seeking information about Instacart’s artificial intelligence (AI) pricing tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Instacart Integrates Grocery Platform With ChatGPT
artificial intelligence // December 08, 2025

Instacart has become the first grocery sector company to launch an app on OpenAI’s ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Interviews & Exclusives
Amazon’s Grocery Push Threatens Instacart’s Climb in Aggregator Apps

August 18, 2025
It’s good to be Instacart these days. That’s the topline of our app provider rankings this week, which focuses on “aggregator” apps, or better known as the platforms that bring together numerous businesses offering similar products or services and make them available to consumers under a unified brand. Get the Full Story Complete the form […]

AI, Omnichannel and Social Commerce: Inside the 2024 D2C Transformation

December 24, 2024
The retail sector is witnessing changes, with direct-to-consumer (D2C) brands leading innovation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Instacart Aims to Cement Online Grocery Presence by Converting Casual Users Into Regulars

September 10, 2024
Instacart is ramping up its efforts to capture and keep customers as it aims to cement its status in the online grocery sector. The company is concentrating on two primary...

They Said That: Notable Quotables From the Last Week of Summer 2024

September 02, 2024
Cue the Beach Boys and Jimmy Buffett. It’s the last week of summer, and while a lot of the banking and payments world was on vacation, we were busy covering...

Quick Reads
New York Demands Information From Instacart About Algorithmic Pricing Experiments

January 08, 2026
New York State Attorney General Letitia James said Thursday (Jan. 8) that she demanded information from Instacart about its use of algorithmic pricing and price-setting experiments and that she warned the company that it may be violating the state’s law. Get the Full Story Complete the form to unlock this article and enjoy unlimited free […]

Instacart Halts Algorithmic Price Testing Following Consumer Reports Study

December 22, 2025
Instacart is suspending its price testing practice on its grocery delivery platform, according to a Monday (Dec. 22) company blog post. Get the Full Story Complete the form to unlock...

Instacart Settles FTC Lawsuit Alleging Deceptive Advertising and Subscription Enrollments

December 18, 2025
Instacart agreed to pay $60 million to settle a Federal Trade Commission lawsuit that alleged the company engaged in deceptive tactics. Get the Full Story Complete the form to unlock...

Instacart AI Pricing Tool Faces FTC Investigation

December 18, 2025
Federal regulators are reportedly seeking information about Instacart’s artificial intelligence (AI) pricing tool. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...