JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further improve customer experience and operational efficiencies,” the department store chain said in a news release Wednesday (April 17). ”Now, with...
At they navigate a market heavily influenced by inflation, retailers must use a range of tools to respond to the needs of value-driven consumers. In a conversation with PYMNTS, Katie Mullen, chief customer officer at JCPenney, discussed the preferences of value-driven consumers in 2024 and outlined...
We’ve started a new year, and retailers are clearing old inventory to make way for new items. In come coupons to help move merchandise, and PYMNTS Provider Ranking of Coupon Apps is here to help you find the best deals. Each month, we determine the...
Coupons are helpful to most consumers, especially amid the holiday season. PYMNTS highlights the most popular savings applications every month in the Provider Ranking of Coupon Apps, whether you’re looking for discounts at the pharmacy, the mall or online. In this edition, Rakuten beats out...
January 29, 2024
At they navigate a market heavily influenced by inflation, retailers must use a range of tools to respond to the needs of value-driven consumers. In a conversation with PYMNTS, Katie Mullen, chief customer officer at JCPenney, discussed the preferences of value-driven consumers in 2024 and outlined the ongoing efforts of the retailer to align with these […]
September 01, 2021
When a customer steps up to the checkout counter, whether physically or virtually, the payment options available are highly dependent on who the merchant is, the items being purchased, the...
February 03, 2025
JCPenney has debuted a tool to help businesses and nonprofits purchase products at bulk order prices. The department store chain’s new business-to-business (B2B) website, announced Monday (Feb. 3), offers current and potential bulk order customers access to JCPenney’s catalog of products across several divisions, including home, apparel, footwear and school uniforms. “Customers are our top priority at JCPenney […]
April 17, 2024
JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further improve customer experience and operational...
August 11, 2022
JCPenney is looking at expanding its omnichannel and digital work with the appointment of new CFO Stephanie Plaines, a press release said. Marc Rosen, CEO, said Plaines would help out...
April 26, 2022
Today is Tuesday, April 26 and JCPenney is reportedly looking to snap up long-time rival Kohl’s while payments startup Airwallex is possibly seeking more funding. Plus, automating AP processes saves...