Jcpenney news and trends

JCPenney Launches Rewards and Credit Program
Loyalty & Rewards // April 17, 2024

JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further improve customer experience and operational efficiencies,” the department store chain said in a news release Wednesday (April 17). ”Now, with...

JCPenney Takes AI Into the Store to Appeal to Cost-Conscious Shoppers
Retail // January 29, 2024

At they navigate a market heavily influenced by inflation, retailers must use a range of tools to respond to the needs of value-driven consumers.  In a conversation with PYMNTS, Katie Mullen, chief customer officer at JCPenney, discussed the preferences of value-driven consumers in 2024 and outlined...

Rakuten Stays at No. 1 in PYMNTS Provider Ranking of Coupon Apps
Coupon Apps // January 17, 2024

We’ve started a new year, and retailers are clearing old inventory to make way for new items. In come coupons to help move merchandise, and PYMNTS Provider Ranking of Coupon Apps is here to help you find the best deals. Each month, we determine the...

Rakuten Takes Lead in PYMNTS Provider Ranking of Coupon Apps
Coupon Apps // December 13, 2023

Coupons are helpful to most consumers, especially amid the holiday season. PYMNTS highlights the most popular savings applications every month in the Provider Ranking of Coupon Apps, whether you’re looking for discounts at the pharmacy, the mall or online. In this edition, Rakuten beats out...

Interviews & Exclusives
JCPenney Takes AI Into the Store to Appeal to Cost-Conscious Shoppers

January 29, 2024
At they navigate a market heavily influenced by inflation, retailers must use a range of tools to respond to the needs of value-driven consumers.  In a conversation with PYMNTS, Katie Mullen, chief customer officer at JCPenney, discussed the preferences of value-driven consumers in 2024 and outlined the ongoing efforts of the retailer to align with these […]

JCPenney Teases BNPL Announcement As Retailer Wants To Meet Consumers Where They Are

September 01, 2021
When a customer steps up to the checkout counter, whether physically or virtually, the payment options available are highly dependent on who the merchant is, the items being purchased, the...

Quick Reads
JCPenney Debuts Bulk Ordering Tool for Businesses and Nonprofits

February 03, 2025
JCPenney has debuted a tool to help businesses and nonprofits purchase products at bulk order prices. The department store chain’s new business-to-business (B2B) website, announced Monday (Feb. 3), offers current and potential bulk order customers access to JCPenney’s catalog of products across several divisions, including home, apparel, footwear and school uniforms. “Customers are our top priority at JCPenney […]

JCPenney Launches Rewards and Credit Program

April 17, 2024
JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further improve customer experience and operational...

JCPenney Names Jones Lang LaSalle Exec Stephanie Plaines as CFO

August 11, 2022
JCPenney is looking at expanding its omnichannel and digital work with the appointment of new CFO Stephanie Plaines, a press release said. Marc Rosen, CEO, said Plaines would help out...

PYMNTS AM Radar: Retail Rivalry; Mo’ Money; AP Automation; Make it Digital; Unclogging Supply Chains

April 26, 2022
Today is Tuesday, April 26 and JCPenney is reportedly looking to snap up long-time rival Kohl’s while payments startup Airwallex is possibly seeking more funding. Plus, automating AP processes saves...