JCPenney has debuted a tool to help businesses and nonprofits purchase products at bulk order prices. The department store chain’s new business-to-business (B2B) website, announced Monday (Feb. 3), offers current and potential bulk order customers access to JCPenney’s catalog of products across several divisions, including home, apparel, footwear...
JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further improve customer experience and operational efficiencies,” the department store chain said in a news release Wednesday (April 17). ”Now, with...
At they navigate a market heavily influenced by inflation, retailers must use a range of tools to respond to the needs of value-driven consumers. In a conversation with PYMNTS, Katie Mullen, chief customer officer at JCPenney, discussed the preferences of value-driven consumers in 2024 and outlined...
We’ve started a new year, and retailers are clearing old inventory to make way for new items. In come coupons to help move merchandise, and PYMNTS Provider Ranking of Coupon Apps is here to help you find the best deals. Each month, we determine the...
January 29, 2024
At they navigate a market heavily influenced by inflation, retailers must use a range of tools to respond to the needs of value-driven consumers. In a conversation with PYMNTS, Katie Mullen, chief customer officer at JCPenney, discussed the preferences of value-driven consumers in 2024 and outlined the ongoing efforts of the retailer to align with these […]
September 01, 2021
When a customer steps up to the checkout counter, whether physically or virtually, the payment options available are highly dependent on who the merchant is, the items being purchased, the...
December 30, 2025
Earlier this year, private equity firm Onyx Partners announced plans to buy 117 JCPenney stores. But that $935 million deal, which Onyx said it is working to close, has been delayed multiple times, leading to speculation that it might fall apart, according to multiple published reports Tuesday (Dec. 30). The stores in question are owned […]
February 03, 2025
JCPenney has debuted a tool to help businesses and nonprofits purchase products at bulk order prices. The department store chain’s new business-to-business (B2B) website, announced Monday (Feb. 3), offers current and potential bulk...
April 17, 2024
JCPenney has debuted its Rewards and Credit Program, a free loyalty program for customers. “Last year, JCPenney announced a $1 billion reinvestment plan to further improve customer experience and operational...
August 11, 2022
JCPenney is looking at expanding its omnichannel and digital work with the appointment of new CFO Stephanie Plaines, a press release said. Marc Rosen, CEO, said Plaines would help out...
