Watch more: Need to Know With Visa’s Sara Craven Small merchants are preparing for a customer who may find them through artificial intelligence before ever visiting their website, app or store. They aren’t particularly ready. Just 11% of small- to medium-sized businesses (SMBs) qualify as...
Merchant-owned apps are becoming more important to retail growth at precisely the moment when the traditional customer journey is beginning to break apart. The PYMNTS Intelligence report “Global Digital Shopping Index: Merchant Edition,” commissioned by Visa Acceptance Solutions, revealed that merchant-owned apps outperformed merchant websites...
Mobile commerce is no longer just about buying on a phone. Consumers now use mobile devices for 53% of purchases, but according to new data from PYMNTS Intelligence and Visa Acceptance Solutions, the bigger shift is happening before checkout. The report, “Global Digital Shopping Index: The AI-Powered Shopper...
Live shopping is the television home shopping experience rebuilt for the internet. A host goes live on a platform, demonstrates a product, takes questions from viewers in the comments and offers a limited-time deal. Viewers buy with a single tap, without leaving the stream. The...
September 22, 2026
The digital euro is moving out of central bank planning and into checkout, with implications for merchants in the United States and payments providers. The European Central Bank opened applications Sept. 15 for eCommerce and mobile commerce merchants to join a 12-month digital euro pilot expected to begin in the second half of 2027. Applications […]
August 10, 2026
Merchant-owned apps are becoming more important to retail growth at precisely the moment when the traditional customer journey is beginning to break apart. The PYMNTS Intelligence report “Global Digital Shopping...
July 24, 2026
Mobile commerce is no longer just about buying on a phone. Consumers now use mobile devices for 53% of purchases, but according to new data from PYMNTS Intelligence and Visa Acceptance Solutions, the...
May 22, 2026
Retail has evolved from a brick-and-mortar storefront to an anywhere, anytime experience. PYMNTS Intelligence‘s “2025 Global Digital Shopping Index” found that 48% consumers across the globe use their smartphones for...
January 21, 2026
TikTok is reportedly working to entice established brands into selling on TikTok Shop. The new program in the United States, known as Project Horizon, is calling on 100 eCommerce agencies to each recruit dozens of brands with at least $10 million in annual sales on other platforms like Amazon and Shopify, The Information reported Wednesday […]
June 16, 2025
The Trump family has reportedly licensed its name to a mobile service and smartphone. Trump Mobile, which includes a phone that sells for $499, marks the latest deal forged by...
May 22, 2025
RevenueCat has raised $50 million in a Series C funding round to expand its platform that powers subscriptions, in-app purchases and virtual currencies for consumer software. The company plans to...
January 20, 2025
Rakuten Group expects the data gathered by its mobile business to help train artificial intelligence (AI) will deliver benefits across the conglomerate’s operations. For example, the company is set to...
