Rewards news and trends

Shoppers Want Technology to Do the Deal Hunting

October 05, 2026
AI shopping
Study Finds Credit Card Loyalty Is More Fragile Than It Looks
Credit Cards // September 14, 2026

A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the next purchase often follows the new leader. “The Switching Trigger: How Issuers Can Stop Their Credit Cards From Losing Top-of-Wallet...

Premium Card Users Find Rewards Tougher to Tap, Report Says
Credit Cards // August 31, 2026

High-end credit cardholders are reportedly finding it tougher to make the most of their cards. That’s according to a report Monday (Aug. 31) by the Wall Street Journal (WSJ), which says stricter rules have made it tougher for consumers to tap perks and rewards. For example, card...

DraftKings CCO Explains How Crown Cash Unifies Loyalty Rewards
Loyalty & Rewards // August 27, 2026

DraftKings customers have long had to think in different currencies depending on where they were playing. Points on the sportsbook. A separate tier system on the casino side. Something else again on Jackpocket. Crown Cash, the company’s new unified rewards currency, is meant to erase...

Credit Unions Are Missing the Rewards Their Members Want Most
Credit Unions // August 27, 2026

A credit union credit card can sit in a member’s wallet for years and still miss most of the action. When rewards enter the picture, familiarity doesn’t always win the purchase. “The Rewards Opportunity Credit Unions Can No Longer Ignore” is a PYMNTS Intelligence report...

Interviews & Exclusives
Shoppers Want Technology to Do the Deal Hunting

October 05, 2026
Embedded offers have a sizable audience before merchants, banks and brands solve for full automation. Consumers who are most receptive to automated offer management account for $89.1 billion in estimated recent spending across grocery, retail and restaurant purchases. The finding comes from “Embedded Offers: The Billion-Dollar Opportunity Inside Recent Consumer Spending,” a PYMNTS Intelligence report […]

Study Finds Credit Card Loyalty Is More Fragile Than It Looks

September 14, 2026
A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the next purchase often follows the...

DraftKings CCO Explains How Crown Cash Unifies Loyalty Rewards

August 27, 2026
DraftKings customers have long had to think in different currencies depending on where they were playing. Points on the sportsbook. A separate tier system on the casino side. Something else...

The New Competition in Card Rewards Is Over Rules, Data and Money

July 08, 2026
Credit card rewards were built for a world where the issuer set the terms, the consumer spent and the value arrived later. But as payments sped up, that legacy model...

Quick Reads
Premium Card Users Find Rewards Tougher to Tap, Report Says

August 31, 2026
High-end credit cardholders are reportedly finding it tougher to make the most of their cards. That’s according to a report Monday (Aug. 31) by the Wall Street Journal (WSJ), which says stricter rules have made it tougher for consumers to tap perks and rewards. For example, card issuers like American Express and Capital One are moving to keep customers from bringing […]

Amex and Bread Kick Off NFL-Themed Card Rewards Program

August 26, 2026
American Express and Bread Financial have launched an NFL-related cards rewards program. The NFL Extra Points Credit Card program gives cardholders access to American Express (Amex) benefits, offers, experiences and...

Pay.com Raises $28 Million to Bring Rewards Platform to US

August 24, 2026
Australia’s Pay.com is launching in the U.S. as PayRewards after raising $28 million in a Series E round, bringing its total capital raised to $70 million. The new company lets...

Kraken Brings Multi-Asset Debit Card to US Market

August 18, 2026
Kraken has launched its multi-asset debit card, Krak Card, in the United States, about eight months after introducing the card in the United Kingdom and the European Economic Area (EEA), the...