Fees news and trends

FTC Finalizes ‘Bait and Switch’ Rule for Event Ticketing and Lodging Sectors
Regulation // December 17, 2024

The FTC has unveiled a rule blocking “bait-and-switch” pricing for hotels and concert tickets. Such tactics, the Federal Trade Commission (FTC) said Tuesday (Dec. 17) are used by the live-event ticketing and short-term lodging sectors to mask total prices and hide junk fees. “People deserve to know up-front...

Amazon Has No Plans to Hike Fulfillment and Referral Fees in 2025
Amazon // November 19, 2024

Amazon says it doesn’t intend to raise its merchant fulfillment and referral fees next year. In a message to its sellers published Tuesday (Nov. 19), the eCommerce giant said that — despite inflation and greater investment in employee pay and benefits — it had managed...

CFPB Report Shows Kroger, Dollar Tree and Others Charging Fees for Cash-Back Transactions
Consumer Finance // August 27, 2024

A new report released Tuesday (Aug. 27) from the U.S. Consumer Financial Protection Bureau (CFPB) sheds light on a growing trend: Major retailers are now imposing fees on customers seeking cash back through debit and prepaid card transactions. This shift comes as bank branch closures...

Federal Reserve Fines Green Dot $44 Million, Alleging Unfair Practices
Legal // July 19, 2024

The Federal Reserve Board said Friday (July 19) that it fined Green Dot $44 million for unfair and deceptive practices and a deficient consumer compliance risk management program. The regulator said in a Friday press release that while marketing, selling and servicing its prepaid debit card products and its...

Interviews & Exclusives
Struggling Coinbase Pivots to Subscriptions

August 24, 2022
Coinbase CEO Brian Armstrong made a splash Tuesday (Aug. 23) by announcing that the Nasdaq-listed cryptocurrency exchange was planning to focus more aggressively on moving to a subscription-based trading model. “We’re investing today so much in subscription and services revenue,” he told CNBC on Aug. 23. “I’d like to get to a place where more […]

90% of Cardholders Check Receipts for Credit Card Surcharges

March 07, 2022
An average of 9% of cardholders were asked to pay a surcharge of their most recent credit card purchase at restaurants or retail stores, according to Credit Card Surcharges, a...

Surcharging Becoming More Acceptable to Merchants, Cardholders

November 29, 2021
As consumers learn more about the costs of accepting credit cards, they’re getting more comfortable with the practice of paying surcharges for the sake of convenience — as well as...

Payroc: Credit Card Surcharge Momentum Spreads To Healthcare

February 10, 2021
With 45 states now allowing merchants to pass along fees of up to 4 percent for the use of credit cards, the switch to so-called “surcharging” has officially taken on...

Quick Reads
CFPB On Alert for ‘New Sketchy Fee Tactics’ From Companies

December 19, 2024
The Consumer Financial Protection Bureau (CFPB) is monitoring the consumer financial marketplace to spot companies’ attempts to charge junk fees in new ways after the regulator cracked down on older methods. “As companies are stopped from charging many of these fees, people are facing new risks as companies experiment with new sketchy fee tactics, which are […]

FTC Finalizes ‘Bait and Switch’ Rule for Event Ticketing and Lodging Sectors

December 17, 2024
The FTC has unveiled a rule blocking “bait-and-switch” pricing for hotels and concert tickets. Such tactics, the Federal Trade Commission (FTC) said Tuesday (Dec. 17) are used by the live-event ticketing and...

Amazon Has No Plans to Hike Fulfillment and Referral Fees in 2025

November 19, 2024
Amazon says it doesn’t intend to raise its merchant fulfillment and referral fees next year. In a message to its sellers published Tuesday (Nov. 19), the eCommerce giant said that...

Federal Reserve Fines Green Dot $44 Million, Alleging Unfair Practices

July 19, 2024
The Federal Reserve Board said Friday (July 19) that it fined Green Dot $44 million for unfair and deceptive practices and a deficient consumer compliance risk management program. The regulator said in a...