Rewards/page/12 news and trends

Study Finds Credit Card Loyalty Is More Fragile Than It Looks

September 14, 2026
Cover image for the September 2026 PYMNTS Intelligence and Elan Credit Card report, The Switching Trigger: How Issuers Can Stop Their Credit Cards From Losing Top-of-Wallet Status
Premium Card Users Find Rewards Tougher to Tap, Report Says
Credit Cards // August 31, 2026

High-end credit cardholders are reportedly finding it tougher to make the most of their cards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

DraftKings CCO Explains How Crown Cash Unifies Loyalty Rewards
Loyalty & Rewards // August 27, 2026

DraftKings customers have long had to think in different currencies depending on where they were playing. Points on the sportsbook. A separate tier system on the casino side. Something else again on Jackpocket. Crown Cash, the company’s new unified rewards currency, is meant to erase...

Credit Unions Are Missing the Rewards Their Members Want Most
Credit Unions // August 27, 2026

A credit union credit card can sit in a member’s wallet for years and still miss most of the action. When rewards enter the picture, familiarity doesn’t always win the purchase. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Amex and Bread Kick Off NFL-Themed Card Rewards Program
Loyalty & Rewards // August 26, 2026

American Express and Bread Financial have launched an NFL-related cards rewards program. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Interviews & Exclusives
Study Finds Credit Card Loyalty Is More Fragile Than It Looks

September 14, 2026
A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the next purchase often follows the new leader. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]

DraftKings CCO Explains How Crown Cash Unifies Loyalty Rewards

August 27, 2026
DraftKings customers have long had to think in different currencies depending on where they were playing. Points on the sportsbook. A separate tier system on the casino side. Something else...

The New Competition in Card Rewards Is Over Rules, Data and Money

July 08, 2026
Credit card rewards were built for a world where the issuer set the terms, the consumer spent and the value arrived later. Get the Full Story Complete the form to...

Royal Bank of Canada Makes Travel the New Test for Card Loyalty

April 06, 2026
The contest for customer loyalty among card issuing banks has moved well beyond points, as institutions confront a market where rewards have become routine and differentiation increasingly elusive. Get the...

Quick Reads
Premium Card Users Find Rewards Tougher to Tap, Report Says

August 31, 2026
High-end credit cardholders are reportedly finding it tougher to make the most of their cards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]

Amex and Bread Kick Off NFL-Themed Card Rewards Program

August 26, 2026
American Express and Bread Financial have launched an NFL-related cards rewards program. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Pay.com Raises $28 Million to Bring Rewards Platform to US

August 24, 2026
Australia’s Pay.com is launching in the U.S. as PayRewards after raising $28 million in a Series E round, bringing its total capital raised to $70 million. Get the Full Story...

Kraken Brings Multi-Asset Debit Card to US Market

August 18, 2026
Kraken has launched its multi-asset debit card, Krak Card, in the United States, about eight months after introducing the card in the United Kingdom and the European Economic Area (EEA), the...