Telecom news and trends

Dutch Telecom Builds an AI System for Millions of Customer Calls

September 18, 2026
KPN Building The Netherlands
Telecom’s 5G Hangover Mirrors the Modernization Fatigue Facing CFOs
Technology // June 04, 2026

The telecom industry is trying to stop 5G’s rollout history from repeating itself with 6G’s coming launch. To the envy of most chief financial officers in other industries embarking on their own new technology cycles, new guidance issued by the NGMN Alliance this week said...

Telecom and Energy Networks Embed AI to Streamline Workloads
Artificial Intelligence // March 19, 2026

Three of the largest companies in telecom and technology are pushing artificial intelligence out of far-flung data centers and into the infrastructure of everyday life, a shift that lets AI act on information the moment it is created rather than after a round trip to...

Mastercard Move Powers Ericsson Global Wallet Expansion
Partnerships // February 18, 2026

Mobile communications and connectivity company Ericsson launched a money movement partnership with Mastercard, according to a Wednesday (Feb. 18) press release. The collaboration combines Ericsson’s mobile financial services platform with the Mastercard Move money movement suite to help telecom service providers, banks and FinTechs expand...

Nokia Divides AI and Telecom Business Into Two Units
Business // November 19, 2025

Nokia is dividing its artificial intelligence (AI) and telecom businesses into separate units. The tech company announced Wednesday (Nov. 19) that its new network infrastructure division would house its AI and data center operations, while its telecoms network operations would become part of its mobile infrastructure unit. “Nokia...

Interviews & Exclusives
How Fortune 100 Companies Are Already Using GenAI to Reshape the Business

March 13, 2025
C-suite leaders from three of the nation’s largest companies — United Airlines, Target and AT&T — said they are actively deploying generative artificial intelligence (GenAI) even with its imperfections because they want to grab onto opportunities at this seminal moment in technology that is reinventing business and society. Jason Birnbaum, chief information officer of United Airlines, […]

Marketplaces Focus on Loyalty Programs for Media and Telecom Sectors

March 20, 2024
Media and telecom organizations are working with payment facilitators (PayFacs), independent software vendors (ISVs) or marketplaces to make embedded finance part of their business models. According to PYMNTS Intelligence’s “The...

FinTechs Struggle to Retain Consumer Trust in Africa

February 24, 2023
There is no denying that trust plays an important role when it comes to payments transactions. And according to Isaac Kamuta, it’s one of the key advantages regulated traditional banks...

Quick Reads
Mastercard Move Powers Ericsson Global Wallet Expansion

February 18, 2026
Mobile communications and connectivity company Ericsson launched a money movement partnership with Mastercard, according to a Wednesday (Feb. 18) press release. The collaboration combines Ericsson’s mobile financial services platform with the Mastercard Move money movement suite to help telecom service providers, banks and FinTechs expand digital wallet capabilities, introduce new payment services, and serve unbanked […]

Nokia Divides AI and Telecom Business Into Two Units

November 19, 2025
Nokia is dividing its artificial intelligence (AI) and telecom businesses into separate units. The tech company announced Wednesday (Nov. 19) that its new network infrastructure division would house its AI and data center...

Revolut and Other FinTechs Making Push Into Telecom Sector

May 04, 2025
Companies in the FinTech sector are making inroads into the telecom world. That’s according to a report Sunday (May 4) by the Financial Times (FT), pegged to the recent announcement...

UK Banks Agree to Improve Data-Sharing in Anti-Fraud Battle

March 31, 2025
British banks, tech companies and telecoms are reportedly pledging to increase their data-sharing on fraud. This pledge, as the Financial Times (FT) reported Monday (March 31), comes as the U.K. government is...