Amazon has beta launched a new generative artificial intelligence (AI)-powered shopping assistant. Dubbed “Rufus,” the assistant is now available to a small subset of customers using the Amazon mobile app and will be rolled out to more customers in the U.S. in the coming weeks, the...
Firework, a video commerce and engagement platform, has unveiled an artificial intelligence (AI)-powered virtual shopping assistant for eCommerce merchants. Dubbed AVA (AI Virtual Assistant), the assistant takes the form of a digital human avatar that uses Firework’s proprietary large language model (LLM) to transform eCommerce...
Amazon is evaluating its Alexa business as the company joins other Big Tech firms in making cost-cutting measures in the face of an economic downturn. That’s according to a report Thursday (Nov. 9) by the Wall Street Journal, which cites internal Amazon documents that show...
Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. “Erica is the definition of how Bank of America is delivering personalization and individualization at scale to our clients,” David Tyrie, the bank’s Chief Digital...
February 05, 2024
This year, the connected wearables market will account for more than 504 million units, ranging from smartwatches to fitness trackers to earwear, according to market intelligence firm IDC. Looking to bring artificial intelligence (AI) into a more active role in the category is Whoop, a fitness tracking firm that uses a training watch powered by an AI-driven […]
October 30, 2018
AI and ML-powered services can help fight banking fraud. However, to layer the tech into viable solutions to assist customers with banking, robo-advisors need to truly become “smart,” intuitive —...
September 21, 2018
Governments may not be known for keeping up with cutting-edge technology, but that doesn’t mean they don’t take note of the trends — especially when it comes to tools for...
February 27, 2018
What would you do if you met a digital human? It is not an idle question, nor are we asking how you would handle yourself if you suddenly landed in...
February 01, 2024
Amazon has beta launched a new generative artificial intelligence (AI)-powered shopping assistant. Dubbed “Rufus,” the assistant is now available to a small subset of customers using the Amazon mobile app and will be rolled out to more customers in the U.S. in the coming weeks, the company said in a Thursday (Feb. 1) blog post. Rufus is […]
January 10, 2024
Firework, a video commerce and engagement platform, has unveiled an artificial intelligence (AI)-powered virtual shopping assistant for eCommerce merchants. Dubbed AVA (AI Virtual Assistant), the assistant takes the form of...
November 10, 2022
Amazon is evaluating its Alexa business as the company joins other Big Tech firms in making cost-cutting measures in the face of an economic downturn. That’s according to a report...
October 12, 2022
Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. “Erica is the definition of how Bank of America is...
