OpenAI says it is expanding the reach of its ChatGPT Ads to 26 new countries. The expansion brings the advertising offering to 80 countries around the world, and comes as more than 100,000 advertisers have run campaigns on ChatGPT, the artificial intelligence (AI) company announced Wednesday (Oct. 21). “Advertising helps...
Character AI has declared bankruptcy and agreed to sell some of its assets to Disney. The chatbot maker announced Tuesday (Oct. 13) that it had entered into a voluntary Chapter 11 bankruptcy process to set the stage for a court-supervised sale of its business. “Over the past year, we’ve...
Microsoft and Meta each reduced their internal use of Anthropic’s Claude by encouraging employees to use their company’s own, in-house artificial intelligence tools, The Information reported Monday (Oct. 5), citing unnamed sources. Microsoft was on track to spend $1 billion this year on internal use...
OpenAI added a virtual try-on feature to ChatGPT, the company said in a Thursday (Oct. 1) release note. “Virtually try on clothing and accessories: A ‘Try on’ button will appear on product listings for clothes and accessories in ChatGPT,” OpenAI said in the note. “Select...
October 28, 2026
It’s fairly common in the age of artificial intelligence and agents for AI to handle routine customer service faster and cheaper than a call center, but the customer on the other end can get stuck in a loop of menus and canned answers with no way to reach a person. Starting Jan. 1, 2027, a […]
September 08, 2026
Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. The PYMNTS Intelligence report “The Millennial Shopping Map: How AI, Search and Stores Compete...
July 09, 2026
Retail is getting a first-principles upgrade at the hands, or lack of them, of artificial intelligence. The shopping transformation looks less like a better eCommerce search bar and more like...
June 24, 2026
OpenAI’s ChatGPT is the artificial intelligence AI platform consumers name as the best, but it is not the only one they use. PYMNTS Intelligence data shows 60% of AI users...
October 21, 2026
OpenAI says it is expanding the reach of its ChatGPT Ads to 26 new countries. The expansion brings the advertising offering to 80 countries around the world, and comes as more than 100,000 advertisers have run campaigns on ChatGPT, the artificial intelligence (AI) company announced Wednesday (Oct. 21). “Advertising helps support free and low-cost access to ChatGPT for people around […]
October 13, 2026
Character AI has declared bankruptcy and agreed to sell some of its assets to Disney. The chatbot maker announced Tuesday (Oct. 13) that it had entered into a voluntary Chapter 11 bankruptcy process to...
October 05, 2026
Microsoft and Meta each reduced their internal use of Anthropic’s Claude by encouraging employees to use their company’s own, in-house artificial intelligence tools, The Information reported Monday (Oct. 5), citing...
October 02, 2026
OpenAI added a virtual try-on feature to ChatGPT, the company said in a Thursday (Oct. 1) release note. “Virtually try on clothing and accessories: A ‘Try on’ button will appear...