Chatbots news and trends

Anthropic Deploys Claude to Automate Financial Adviser Prep Work
Artificial Intelligence // September 14, 2026

Anthropic released a suite of connectors and workflow skills designed to enable financial advisers to save time on prep and paperwork so they can spend more time with clients, the company said in a Monday (Sept. 14) blog post. Get the Full Story Complete the...

41% of Millennials Use ChatGPT for Product Discovery
Artificial Intelligence // September 08, 2026

Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

States Defy Washington, Tech Lobby as Voter Backlash Fuels AI Regulation
Artificial Intelligence // September 02, 2026

The technology industry’s campaign to block state regulation of artificial intelligence is losing political force as public anxiety and election-year pressures embolden lawmakers to advance new restrictions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

ChatGPT Faces Greater Regulatory Oversight by EU
Legal & Regulation // August 31, 2026

  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS...

Interviews & Exclusives
41% of Millennials Use ChatGPT for Product Discovery

September 08, 2026
Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

The New Storefront Is the AI Conversation

July 09, 2026
Retail is getting a first-principles upgrade at the hands, or lack of them, of artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

ChatGPT Leads as Consumers Build Their Own AI Toolkits

June 24, 2026
OpenAI’s ChatGPT is the artificial intelligence AI platform consumers name as the best, but it is not the only one they use. Get the Full Story Complete the form to...

60% of Healthcare Firms Turn to AI Chatbots Before Further Automation

June 16, 2026
Healthcare’s first big use of enterprise artificial intelligence is not a moonshot. It is a pressure valve. Get the Full Story Complete the form to unlock this article and enjoy...

Quick Reads
Anthropic Deploys Claude to Automate Financial Adviser Prep Work

September 14, 2026
Anthropic released a suite of connectors and workflow skills designed to enable financial advisers to save time on prep and paperwork so they can spend more time with clients, the company said in a Monday (Sept. 14) blog post. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access […]

ChatGPT Faces Greater Regulatory Oversight by EU

August 31, 2026
  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Nvidia Considers Backing Perplexity at $30 Billion Valuation

August 24, 2026
Nvidia is considering taking part in a new funding round for artificial intelligence startup Perplexity, The Information reported Sunday (Aug. 23). Get the Full Story Complete the form to unlock...

Retailers Steer AI Traffic Back to Own Checkouts

August 07, 2026
Retailers are looking to market their products through artificial intelligence platforms while bringing the transactions and data that come with them to their own platforms, Reuters reported Friday (Aug. 7)....