OpenAI added a virtual try-on feature to ChatGPT, the company said in a Thursday (Oct. 1) release note. “Virtually try on clothing and accessories: A ‘Try on’ button will appear on product listings for clothes and accessories in ChatGPT,” OpenAI said in the note. “Select...
Microsoft is folding the consumer version of Copilot into its workplace product and ending its effort to build a personal artificial intelligence companion, Bloomberg reported. The company is leaving the personal chatbot market to OpenAI, Google and Meta and putting its AI effort where it...
SpaceXAI’s Grok Bot surpassed 400,000 weekly users about a month after its launch, offering an early measure of demand for the company’s push into artificial intelligence agents, Bloomberg reported Tuesday (Sept. 22). Grok Bot reached 418,000 weekly users as of Sept. 14, up 24% from...
Ryanair’s artificial intelligence now handles 120,000 customer chats a day across seven languages and resolves 80% of these conversations without a human agent, according to a case study published by Amazon Web Services. AWS sells the airline the cloud and AI services behind the system,...
September 08, 2026
Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. The PYMNTS Intelligence report “The Millennial Shopping Map: How AI, Search and Stores Compete Before Checkout” found in July that Google remains the most widely used product-discovery tool among millennials, at 57%. However, ChatGPT has moved into second place […]
July 09, 2026
Retail is getting a first-principles upgrade at the hands, or lack of them, of artificial intelligence. The shopping transformation looks less like a better eCommerce search bar and more like...
June 24, 2026
OpenAI’s ChatGPT is the artificial intelligence AI platform consumers name as the best, but it is not the only one they use. PYMNTS Intelligence data shows 60% of AI users...
June 16, 2026
Healthcare’s first big use of enterprise artificial intelligence is not a moonshot. It is a pressure valve. PYMNTS Intelligence’s The Enterprise AI Benchmark Report from May showed that healthcare companies...
October 05, 2026
Microsoft and Meta each reduced their internal use of Anthropic’s Claude by encouraging employees to use their company’s own, in-house artificial intelligence tools, The Information reported Monday (Oct. 5), citing unnamed sources. Microsoft was on track to spend $1 billion this year on internal use of Anthropic’s technology, but it has since lowered that figure […]
October 02, 2026
OpenAI added a virtual try-on feature to ChatGPT, the company said in a Thursday (Oct. 1) release note. “Virtually try on clothing and accessories: A ‘Try on’ button will appear...
September 22, 2026
SpaceXAI’s Grok Bot surpassed 400,000 weekly users about a month after its launch, offering an early measure of demand for the company’s push into artificial intelligence agents, Bloomberg reported Tuesday...
September 14, 2026
Anthropic released a suite of connectors and workflow skills designed to enable financial advisers to save time on prep and paperwork so they can spend more time with clients, the...