Chatbots/page/2 news and trends

The New Storefront Is the AI Conversation
Retail // July 09, 2026

Retail is getting a first-principles upgrade at the hands, or lack of them, of artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

OpenAI Readies GPT-5.6 Launch as White House Lifts Restriction Request
Artificial Intelligence // July 08, 2026

OpenAI will publicly launch its GPT-5.6 Sol, Terra and Luna models Thursday (July 9) after initially limiting their release at the request of the U.S. government. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Courts to Companies: You Own What Your Chatbot Says
Chatbots // July 01, 2026

Artificial intelligence chatbots make two kinds of errors. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

ChatGPT Leads as Consumers Build Their Own AI Toolkits
Artificial Intelligence // June 24, 2026

OpenAI’s ChatGPT is the artificial intelligence AI platform consumers name as the best, but it is not the only one they use. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Interviews & Exclusives
The New Storefront Is the AI Conversation

July 09, 2026
Retail is getting a first-principles upgrade at the hands, or lack of them, of artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to […]

ChatGPT Leads as Consumers Build Their Own AI Toolkits

June 24, 2026
OpenAI’s ChatGPT is the artificial intelligence AI platform consumers name as the best, but it is not the only one they use. Get the Full Story Complete the form to...

60% of Healthcare Firms Turn to AI Chatbots Before Further Automation

June 16, 2026
Healthcare’s first big use of enterprise artificial intelligence is not a moonshot. It is a pressure valve. Get the Full Story Complete the form to unlock this article and enjoy...

Credit Unions Need AI Chat to Stay in the Conversation

June 12, 2026
Financial institutions once competed on branch networks, interest rates and, later, mobile apps. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Quick Reads
OpenAI Readies GPT-5.6 Launch as White House Lifts Restriction Request

July 08, 2026
OpenAI will publicly launch its GPT-5.6 Sol, Terra and Luna models Thursday (July 9) after initially limiting their release at the request of the U.S. government. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily […]

SoFi Launches AI Coach to Personalize Financial Planning

June 02, 2026
SoFi Plus members can now get personalized help and financial insights through an artificial intelligence-powered, chat-based platform within the SoFi digital financial services app. Get the Full Story Complete the...

Florida Sues OpenAI and Sam Altman as Criminal Probe Continues

June 01, 2026
Florida filed a civil lawsuit against OpenAI and CEO Sam Altman, alleging that they endanger children and deceive parents into believing that ChatGPT is safe for use. Get the Full...

ChatGPT Lands in Microsoft PowerPoint

May 22, 2026
OpenAI has reportedly integrated its ChatGPT artificial intelligence (AI) assistant directly into Microsoft PowerPoint. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...