Starbucks has launched a beta Starbucks app in OpenAI’s ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...
Oregon lawmakers approved Senate Bill 1546, advancing a measure that would impose enforceable safety, disclosure and liability requirements on artificial intelligence (AI) chatbot providers and sending it to the governor for signature, according to the Oregon Legislature. Get the Full Story Complete the form to...
Can banking be done through chat? Ryt Bank in Malaysia thinks so, and its chat-based artificial intelligence (AI) system now processes about 80,000 transactions a month. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Claude for Excel and Claude for PowerPoint now share full context across open files and allow users to save skills that make processes repeatable in the future. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
February 12, 2026
The novelty phase of conversational artificial intelligence has officially ended, giving way to a more formidable market phase: structural reliance. While nearly half of U.S. consumers have now interfaced with AI assistants, the real story isn’t the influx of new users — it’s the stickiness among the incumbents. Get the Full Story Complete the form […]
January 29, 2026
If you’ve been watching the NFL playoffs or scrolling social media lately, you’ve probably noticed a surge in ads for consumer artificial intelligence (AI) tools. Get the Full Story Complete...
September 18, 2025
Although conversational artificial intelligence can cut wait times and reduce service costs for banks, the real prize could be won elsewhere. Get the Full Story Complete the form to unlock...
August 19, 2025
By now, generative artificial intelligence has permeated most corners of the digital world. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
April 15, 2026
Starbucks has launched a beta Starbucks app in OpenAI’s ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]
March 23, 2026
Oregon lawmakers approved Senate Bill 1546, advancing a measure that would impose enforceable safety, disclosure and liability requirements on artificial intelligence (AI) chatbot providers and sending it to the governor...
March 11, 2026
Claude for Excel and Claude for PowerPoint now share full context across open files and allow users to save skills that make processes repeatable in the future. Get the Full...
March 03, 2026
Meta is reportedly testing a shopping research function in its AI chatbot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...