Contextual Commerce news and trends

Brown-Forman: Shoppers’ Rising Expectation of Convenience Demands Contextual Commerce
Retail // January 12, 2024

As consumers increasingly expect commerce integrated into their day-to-day lives, spirits giant Brown-Forman, parent company of Jack Daniel’s, is looking to create more immersive online shopping experiences. In an interview with PYMNTS, Lynette Green, Brown-Forman’s integrated marketing communications manager, omnichannel for the USA and Canada,...

Grocers’ Contextual Commerce Efforts Reached New Digital Spaces in 2023
Connected Economy // December 29, 2023

Throughout 2023, grocers stepped up their contextual commerce initiatives, not only expanding shoppable recipe content but also reaching new devices and digital platforms. Take, for instance, Kroger, which at the end of the year began targeting consumers’ connected kitchens. Earlier this month, GE Appliances announced...

Kroger’s Home Chef Partners With Delish as Grocers Monetize Recipe Content
Retail // December 18, 2023

As grocers seek ways to monetize consumers’ enthusiasm for digital culinary content, Home Chef is partnering with Delish to create meal kits based on the popular food media brand’s recipes. The Kroger-owned meal kit company on Monday (Dec. 18) announced the collaboration, which runs for...

Kroger, GE Launch In-Oven Shopping as Grocers Tap Contextual Commerce
Retail // December 13, 2023

As grocers increasingly tap contextual commerce, Kroger is making it possible for consumers to place orders for ingredients directly from their ovens’ touchscreens. GE Appliances announced Wednesday (Dec. 13) a collaboration with the grocer, introducing a new feature for select Wi-Fi-connected wall ovens and ranges...

Interviews & Exclusives
How ‘Get the Look’ Contextual Commerce Drives Product Discovery and Conversions

July 20, 2023
As artificial intelligence (AI) runs rampant in the retail industry, augmented reality (AR) solutions, high-quality imagery, relevant product recommendations and all attempts to get personalized are ramping up — making uber personalization the new normal.  One element to personalization on eCommerce that often gets overlooked is the impact and power behind “Get the Look” functionality. […]

Restaurants, Grocers Embrace Voice, Contextual Commerce to Thrive in an Omnichannel World

December 08, 2021
Restaurants and grocery stores have reached a turning point in their rush to meet consumers’ evolving demands, and the decisions they make now could either set them up for long-term...

Payoneer CEO Says Amazon Created Its Own Competition By Teaching SMBs How to Sell Online

September 24, 2021
Looking across the eCommerce landscape, it’s easy to see how Amazon has influenced merchants — first by teaching them the benefits of being in a marketplace, and then by giving...

Why Lululemon’s $500M Mirror Deal Is A Muscular Move Into ‘Contextual Commerce’

July 01, 2020
In a move that caught much of the world off guard, athleisure giant Lululemon announced plans this week to buy home-exercise technology startup Mirror for an impressive $500 million. The...

Quick Reads
Spotify Unveils Hub to Let Fans Buy Artist Merchandise

October 16, 2023
Spotify said it doesn’t want music fans to have to wait for new artist merchandise. The streaming audio platform announced Monday (Oct. 16) that it was adding a dedicated “Merch Hub” to its app to make it easier for listeners to browse and shop for productions from their favorite artists. “Sporting merch from your favorite artists is […]

Meta Reportedly Adds Infrastructure Team and Divests Itself of Kustomer

May 05, 2023
Meta has reportedly added one team and divested itself of another. The tech giant added 10 people experienced in artificial intelligence (AI) networking technology, Reuters reported Friday (May 5). It also struck...

Google Invites Public to Test Its Bard AI Tool

March 21, 2023
Google is inviting users to try out Bard, its entry into the generative AI race. Writing on the Google blog, company officials said access to the artificial intelligence (AI) program would begin...

Facebook’s Metaverse Could Be Accompanied by Physical Stores

November 07, 2021
Facebook’s move to rebrand as Meta aspires to fold its social media world into the metaverse, but the tech giant is also said to have its ambitions rooted in the...