The growing reliance on automated customer interactions across banks and retailers is now being matched by a change in supervisory expectations, one that places continuous oversight at the center of financial operations. Get the Full Story Complete the form to unlock this article and enjoy...
This isn’t your grandfather’s working capital landscape. The fundamentals of today’s credit and underwriting ecosystem is shaking its earlier anchors to operating cash flow, becoming a function of how effectively firms can mobilize their balance sheets. Get the Full Story Complete the form to unlock...
Anthropic and Google confirmed Friday (April 24) that Google is investing $40 billion in the artificial intelligence startup to support its continued growth. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Getting a price on small business insurance has always meant answering a long list of questions across multiple touchpoints before reaching anyone who could give a number. On Thursday (April 23), Simply Business compressed that process into three data points inside a ChatGPT conversation. Get...
Morgan Stanley Investment Management (MSIM) has launched a new government money market fund designed to meet the needs of payment stablecoin issuers that are looking to invest the reserves that back their outstanding payment stablecoins. Get the Full Story Complete the form to unlock this article...
The internet had native formats for video, audio and files. It did not have one for money. Stablecoins changed that. They represent the equivalent of internet-native dollars that move like MP3s and are accessible on any internet-connected device, worldwide. Get the Full Story Complete the...
Artificial intelligence-powered tools are contributing to Walmart’s efforts to become its customers’ primary retail destination, the company said in its annual report released Thursday (April 23). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Anthropic introduced consumer app connectors for Claude, letting users link the artificial intelligence (AI) assistant directly to services they use every day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Retailers and banks are reworking the mechanics of customer contact, as artificial intelligence (AI) moves call centers away from scripted menus and toward conversational problem-solving that can complete transactions in real time. Get the Full Story Complete the form to unlock this article and enjoy...
