Work

Physical AI is emerging as the next stage of robotics as advances in sensing, perception and large AI models give machines capabilities that traditional automation never supported. Earlier robots followed ...

Freelance services marketplace Fiverr saw growing demand for talent with specialized skills during the third quarter, driven in part by small- to medium-sized businesses’ efforts to adopt artificial intelligence, the ...

The labor market remained sluggish in the third quarter, but demand for freelance talent in areas related to artificial intelligence (AI) helped drive 2% year-over-year growth in gross services volume ...

UPS is reportedly increasing its use of gig delivery drivers as eCommerce volumes grow. As The Wall Street Journal (WSJ) reported Wednesday (Oct. 29), these drivers use their own vehicles to deliver smaller, low-volume ...

What was once a stopgap for hard times is fast becoming a fixture of American financial planning. According to a new PYMNTS Intelligence report, “Do the (Side) Hustle: Four in 10 ...

The Federal Trade Commission (FTC) has begun sending over $6.7 million to consumers as part of its settlement with gig work company Arise Virtual Solutions. The settlement resolved the FTC’s allegations that Arise violated the FTC Act ...

Money movement platform Thunes launched a partnership with payroll company Ontop. The collaboration is designed to give freelancers and remote workers real-time access to their earnings around the world, according to ...

Mastercard says it is expanding its payments partnership with Uber. The new agreement, announced Thursday (July 24), will see Uber employ several Mastercard solutions, including Mastercard Move for facilitating real-time disbursements, and Mastercard One Credential, ...

Papaya Global and Worksome have partnered to help businesses of all sizes manage and pay freelancers, contractors and gig workers globally. The collaboration brings together Papaya’s platform that helps enterprises pay ...

Traditional 9-to-5 employment, and the bi-weekly paycheck, is no longer sufficient for a significant portion of the U.S. population, leading many to pursue alternative income sources known as side hustles. ...

Borderless work requires borderless payments. The rise of the contingent workforce — including freelancers, gig workers, remote teams and cross-border hires — is pushing companies, banks and FinTechs to rethink the ...

Imagine you’re owed a payment, whether it’s a gig paycheck, an insurance claim or a loan disbursement. Now, imagine two scenarios: one where you get to choose how that money lands ...

Papaya Global launched a dedicated platform designed to help enterprises and managed service providers (MSPs) manage and pay freelancers, consultants, gig workers and independent contractors. The new Contingent OS platform provides ...

The speed of instant payments is a well-known attribute. For many large businesses, instant disbursements for nonrecurring, or ad hoc, payments are becoming a strategic tool, particularly for managing vendor relationships, ...

Consumer spending, the key engine of the economy in the United States, is in danger of stalling. The U.S. Census Bureau released retail data Thursday (May 15) showing that sales growth ...

With the end of the COVID-19 pandemic, return to office has become the dominant work mode. According to PYMNTS Intelligence survey data from January 2025, about 80% of employed consumers now ...

Even before the pandemic, PYMNTS noted that 32% of workers participated in the gig economy in some way, either to supplement their incomes, or to cobble together revenue streams that ...

Payments and financial services tech firm Fiserv finalized its purchase of Payfare. The completed deal makes the founders and employees of earned wage access (EWA) provider Payfare part of the Fiserv ...

Fiverr’s fourth-quarter earnings results, released Wednesday (Feb. 19), showed traction in the company’s services business, which includes subscription-based revenues, cementing freelancers’ relationships with buyers over several months. However, a muted macro ...

As criticism of traditional biweekly and monthly payroll systems increases, workers in gig, freelance and contract roles are more vocal about the financial strain caused by delayed payments. This has sparked ...

Gig workers and other independent contractors can take collective action seeking better compensation and job conditions without being challenged by the Federal Trade Commission (FTC), the regulator said Tuesday (Jan. ...

Earned wage access (EWA) is expanding platforms, including the eCommerce and ridesharing mainstays that rely on drivers for deliveries and trips, and the FinTech providers that offer enterprises new financial ...

Both Walmart and FinTech company Branch said Monday (Dec. 23) that they will defend themselves “vigorously” against a Consumer Financial Protection Bureau (CFPB) lawsuit filed against the companies. The CFPB sued ...

Payments and financial services technology company Fiserv is acquiring earned wage access (EWA) provider Payfare. “This acquisition complements the embedded finance solutions of Fiserv with card program management, a white-label consumer app, and a ...

What do gig workers and gamers have in common? Both are driving a seismic shift in how businesses manage payments — and instant is the name of the game. For ad ...

Uber reportedly told New York City’s taxi regulator that proposed changes to commercial auto insurance requirements may leave drivers unable to insure their vehicles. The company submitted written comments ahead of ...

The success of the gig economy hinges on its underlying digital ecosystem, particularly APIs, which power real-time services like Uber and Fiverr. But APIs are vulnerable to misuse, with advanced threats ...

Ride-hailing giant Uber Technologies is suggesting a pay cut for its drivers in New York City, citing lower gas prices, as it tries to lower the price of rides in ...

Fiverr shares rocketed ahead by roughly 30% on Wednesday morning (Oct. 30) after third-quarter results highlighted that programs geared toward encouraging buyers to spend more — as they seek freelancers ...

As we head into the fourth quarter of arguably the most innovative year in payments since the pandemic, the liberation of capital is emerging as the story of the year. Money ...

Uber and Lyft have lost a chance to have an appeal heard by the Supreme Court. The case involves lawsuits brought against the companies by the state of California, which claimed ...

Workers are growing increasingly frustrated with the slow pace of traditional payroll and outdated biweekly pay periods, especially in today’s economic climate, where many live paycheck to paycheck. For gig ...

Jump has raised 11 million euros (about $12.2 million) to grow its platform that provides French freelancers with some of the benefits associated with traditional jobs. These benefits include French CDI ...

Amazon plans to reduce the number of managers in each of its organizations and to require employees to work primarily in an office. The company is making these changes as part ...

Although jobless claims newly reported for the past week were only slightly higher, the psychological effect may be one where consumers are more cautious about spending. The U.S. Department of Labor ...

Lyft has debuted a new feature designed to help commuters stay within budget. “To make your day more predictable, we’re launching price lock, a new subscription that caps the price of ...

Lyft expanded its offerings with earned wage access for drivers and a new service for pet owners. The earned wage access offering is one of several new features for the Lyft ...

Former Google CEO and Executive Chairman Eric Schmidt is reportedly not a fan of remote work. Speaking to students at Stanford University, Schmidt said that Google’s offering of remote work has ...

The side hustle — and the ancillary streams of income those hustles provide — now is a lifeline in the paycheck-to-paycheck economy, across all income levels. Earlier this year, PYMNTS reported ...

The California Supreme Court ruled Thursday (July 25) that gig workers can be classified as independent contractors, ending a long legal battle in the state. The court’s ruling upheld a lower-court ...

OCN, a gig worker-focused FinTech formerly called OneCarNow, raised $86 million in equity and debt in a Series A funding round. The firm, based in Mexico, will use the new funding ...

Tax compliance solution providers TaxBit and Taina Technology have teamed up to help digital marketplaces with their onboarding and reporting needs related to gig workers. Designed for users in the United ...

Uber and Lyft agreed to a settlement with the Massachusetts Office of the Attorney General, resolving the office’s multiyear litigation against the ridesharing companies. The settlement includes rules on wages, benefits ...

Uber has reportedly been locking out drivers from its app during periods of low demand over the past month in response to New York City’s minimum pay rule. Lyft is threatening ...

Cash flow is the lifeblood of any business. That’s why many of the most exciting innovations within payments are aimed at helping businesses build better balance sheets and support healthy ...