Bank of America Equips Customer Service Reps With Gen AI

Bank of America Equips Customer Service Reps With Gen AI
Bank of America Equips Customer Service Reps With Gen AI
July 21, 2026  |  Artificial Intelligence

Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get...

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OpenAI Launches Program to Accelerate Small Business AI Adoption
OpenAI Launches Program to Accelerate Small Business AI Adoption
July 21, 2026  |  Artificial Intelligence

OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. Get the Full Story Complete...

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House Passes Federal Tech Procurement Bill Without Senate Backing
House Passes Federal Tech Procurement Bill Without Senate Backing
July 21, 2026  |  Legal & Regulation

The House passed a bill Monday (July 20) that its supporters said would improve federal technology procurement. Get the Full Story Complete the form to...

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Capital One Tests Moving Credit Cards to Discover Network
Capital One Tests Moving Credit Cards to Discover Network
July 21, 2026  |  Earnings

Capital One’s Discover integration dominated discussion during the second-quarter earnings call, alongside new initiatives, with the bank testing Capital One credit cards on the Discover...

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Augustus Raises $180 Million to Build Clearing Bank for Stablecoins
Augustus Raises $180 Million to Build Clearing Bank for Stablecoins
July 21, 2026  |  Investments

Augustus, formerly known as Ivy, raised $180 million in a Series B funding round to support its offering that gives financial institutions around the world...

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OpenAI Models Breach Hugging Face During Cyber Evaluation
OpenAI Models Breach Hugging Face During Cyber Evaluation
July 21, 2026  |  Cybersecurity

OpenAI said Tuesday (July 21) that a security incident reported last week by Hugging Face was caused by OpenAI models as their cyber capabilities were being tested by...

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Hasbro’s Adult Fans Power a ‘Magic’ 16% Sales Jump
Hasbro’s Adult Fans Power a ‘Magic’ 16% Sales Jump
July 21, 2026  |  Earnings

Hasbro’s strongest growth in the second quarter came from an audience most toy companies chase last: adult collectors, hobby gamers and longtime fans. For example,...

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Forward Financing Secures Another $525 Million to Support Small Businesses
Forward Financing Secures Another $525 Million to Support Small Businesses
July 21, 2026  |  SMBs

Forward Financing, a provider of capital to small businesses across the United States, secured $525 million of new financing that brings the company’s total committed...

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Sam Altman to Brief White House on OpenAI Models’ Impact on Work
Sam Altman to Brief White House on OpenAI Models’ Impact on Work
July 21, 2026  |  Artificial Intelligence

OpenAI CEO Sam Altman plans to meet with White House officials and U.S. lawmakers next week to brief them on the company’s upcoming models and how they affect...

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