Anticipating The Emergence Of The New Normal
Is it over yet? It’s a question that consumers have been repeating for over a year as the pandemic has worn on, bringing lockdown orders and economic uncertainty along with it. We’ve all learned to shop differently, seek out our snacks and groceries online, and adopt new processes for keeping up with bills and insurance policies. And it’s not just people that are changing: Merchants are learning new moves here in the U.S. and around the world.
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