Amazon Giving Refunds For Unauthorized In-App Purchases Made By Kids

According to the Federal Trade Commission, consumers may be eligible for a refund from Amazon if they were billed for kids’ unauthorized in-app charges between November 2011 and May 2016.

We’d love to be your preferred source for news.

Please add us to your preferred sources list so our news, data and interviews show up in your feed. Thanks!

Add as Preferred Source

Those eligible should have received an email from Amazon on May 26, 2017 with instructions on how to request a refund. Customers can also go to https://www.amazon.com/gp/mas/refund-orders/in-apprefund/, or log onto their Amazon account and go into the Message Center. If eligible for a refund, there will be more information under Important Messages.

The deadline to request a refund is May 26, 2018. Amazon is managing the process and should be contacted if a refund hasn’t been processed or received in a timely manner.