Pursuing payments innovation for innovation’s sake is super but being able to capitalize on these initiatives typically is the end goal. How does one formulate a roadmap to get there? PYMNTS.com spoke with Rahul Kapur, a Principal leading Expert from Capgemini’s North American Payments consulting solutions, about how FIs should devote resources towards innovation and to what extent banks might affect the process.
Part 4: Any last thoughts or tips for our readers?
Bio: Rahul Kapur is a Principal leading Capgemini’s North American Payments consulting solutions. Rahul has over 20-plus years of consulting experience, with a deep focus in the retail banking, payments, and customer strategy in the financial services sector. His experience includes helping many US, Canadian, Latin American, and European financial institutions with product and channel strategy and innovation. Read More