Overhauling and upgrading bank infrastructure is a monumental task that, for many financial institutions, isn’t always worth the time, energy and massive costs. In many ways, by the time a financial institution has upgraded internal processes, the financial services landscape has already evolved into a...
To go big with central bank digital currencies (CBDCs) – to gain scale and early adopters – one should focus on retail and smaller-value transactions. At least that’s the strategy gaining momentum in China, as the country reportedly moves toward making the digital yuan a reality....
Interactive teller machines (ITMs) are growing increasingly popular as an alternative to physical branch visits for services like loan applications. But an astounding 86 percent of operators report experiencing fraud, with fraudsters using stolen information and cards to access accounts. In August’s Digital-First Banking Tracker,...
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The pandemic has fueled the need for European banks to restructure following years of poor performance. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
The moratorium on job cuts at Wells Fargo & Co. is over. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
JPMorgan Chase plans to launch a digital bank in the United Kingdom early next year, Sky News reported Friday (Aug. 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...
The trend toward digitization in consumers’ lives isn’t new, but COVID-19 has accelerated it dramatically over the past several months. Community banks and credit unions are feeling the pressure to boost their digital card services or risk losing customers to megabanks and digital challengers, Ondot Systems’ Chief...
Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. This popularity is not expected to decline once the virus wanes, with the number of online...