Instacart has introduced what it calls two major updates to its fulfillment platform. “As grocery retailers scale their ecommerce and fulfillment operations, many are still managing picking, delivery, and labor across disconnected systems, creating unnecessary complexity for store teams and inconsistent customer experiences,” the company said...
Amazon’s quick-commerce efforts are getting faster in some parts of the United States, according to a Tuesday (May 12) announcement. The eCommerce giant is expanding its Amazon Now service to several new cities following a pilot effort launched late last year. “Amazon Now is for...
It’s certainly nice to imagine a digital assistant that can take over the weekly grocery trip, but not if that assistant is going to steal the shopper’s identity and drain their bank account. New research from the latest edition of PYMNTS Intelligence’s exclusive Agentic AI...
Retailers are looking to renew their leases on space in malls as much as three years before their current lease expires, Simon Property Group CEO, President and Chief Operating Officer Eli Simon said Monday (May 11). Simon was speaking during the first quarter earnings call...
As retailers grapple with pressures on discretionary spending and shifting shopping habits, the challenges are mounting to get shoppers through the doors, and then to keep them moving through aisles, engaging digitally and ultimately converting visits into purchases. The modern storefront is increasingly becoming a...
American retailers are spending billions on renovations to entice shoppers back into stores. As the New York Times (NYT) reported Monday (May 11), companies such as Target, Walmart and Dollar General are among the chains investing more in brick-and-mortar retail. Altogether, the largest retailers in the U.S. are expected to spend $20...
Nike customers have reportedly sued the sneaker giant to recover tariff-related refunds. The proposed class action lawsuit accuses Nike of not refunding the costs it passed onto consumers in higher prices in response to President Donald Trump’s so-called “Liberation Day” tariffs, Reuters reported Friday (May...
Amazon Web Services (AWS) announced in a Thursday (May 7) company blog post a set of tools designed to allow artificial intelligence agents to conduct financial transactions autonomously. The new feature, Amazon Bedrock AgentCore payments, enables AI agents to instantly access and pay for digital...
Amazon is turning another internal capability into a commercial product. This time, the asset is logistics. On Monday (May 4), the eCommerce and retail titan launched Amazon Supply Chain Services (ASCS). The platform solution opens the company’s freight, distribution, fulfillment and parcel shipping tools to...