Retail

Retail
Conversational AI Becomes New Front Door for Holiday Shopping
December 12, 2025

The traditional holiday shopping journey, a linear path of keyword searches, doom-scrolling and multi-step checkouts, is being dismantled in real-time. This season is seeing the rise of agentic commerce, where AI not only suggests products but also actively intermediates transactions. Retailers expect AI-assisted commerce to...

Retail
Target Says Concept Store Reflects Its ‘Design-Driven Future’
December 12, 2025

Target has opened a concept store that the retailer said is part of its “design-driven future.” The new Target SoHo officially opened Tuesday (Dec. 9) in New York City, the company said in a press release. Target SoHo features a “Curated By” area that displays...

Retail
Costco’s Digital Sales Surge 21% as Members Maintain Spending
December 11, 2025

Costco’s digital transformation continues, as the fiscal first quarter delivered double-digit growth in digital comparable sales and engagement with the app, and warehouse members are showing what management termed “consistency” in their spending even amid economic uncertainty. The company logged net sales growth of 7.2%...

Retail
Walmart Uses Stores to Counter Amazon’s Speed Advantage
December 11, 2025

When one thinks of retail competition, the battle between eCommerce and brick-and-mortar is typically what leaps to mind. Traditionally, Amazon has been the eCommerce landscape’s leading representative, and Walmart the flag bearer for traditional physical shopping. But 25-plus years into the 21st century, that framing...

Retail
Lowe’s and Home Depot Tap AI to Capture DIY Spend
December 10, 2025

The traditional consumer journey from initial home project idea to completed build is notoriously inefficient, opaque and cash intensive. Retailers and construction managers are now turning to artificial intelligence (AI) to create a streamlined, digitally native decision path that dictates where and how money is...

Retail
American Express Reports 9% Increase in Consumer Spending Around Thanksgiving
December 10, 2025

Consumer retail spending from the week before Thanksgiving through Cyber Monday (Dec. 1) was up 9% year over year, American Express Chairman and CEO Stephen J. Squeri said Wednesday (Dec. 10). Among the company’s Platinum cardholders, spending was up 13%, Squeri said during a discussion...

Retail
Amazon Grows Same-Day Fresh Grocery Delivery to 2,300 Communities
December 10, 2025

Amazon says its same-day perishable grocery delivery service has reached 2,300-plus communities. Now, Amazon is planning additional growth in 2026 as it finds itself on track to deliver at its fastest speeds ever for Prime members worldwide for the third consecutive year, the tech giant announced Wednesday (Dec....

Retail
Amazon to Invest $35 Billion to Enhance AI and Logistics in India
December 10, 2025

Amazon plans to invest $35 billion in India through 2030 to support business expansion, artificial intelligence (AI) digitization, export growth and job creation. This will build on the $40 billion the company has already invested in India in terms of compensation to employees and development...

Retail
Amazon Debuts Shopping Features for Alexa+ Assistant
December 09, 2025

Amazon is rolling out new shopping features for its artificial intelligence (AI) assistant Alexa+. As reported Tuesday (Dec. 9) by TechCrunch, these features include a shopping hub, a feature that lets users add items to recent orders and personalized recommendations. The report notes that while Amazon has been...