Written By Karen Webster

Karen Webster is one of the world’s leading experts on emerging payments and a strategic advisor to CEOs and Boards of multinational players in the payments and commerce space. As the CEO of Market Platform Dynamics, she works extensively with the most innovative players in the payments, financial services, mobile, B2B, digital media and technology sectors to identify, ignite and monetize innovation. Karen also serves on the boards of a number of emerging companies, helping innovators develop and implement business strategies that drive market adoption for their products and services. Karen is also an entrepreneur herself, who has successfully founded and launched several new ventures in the loyalty, on-line media, and social networking sectors, including PYMNTS.com.

Consumer Insights
The Three Blind Spots in How Consumer Sentiment Is Measured

In March 2020, government officials and epidemiologists were telling Americans to brace for a...

Artificial Intelligence
What Happens to Stores When AI Agents Do the Shopping?

Fifty years ago, Susan was one of more than a hundred million Americans who...

Artificial Intelligence
Big Tech Faces the AI Innovator’s Dilemma.

Smith Corona was once the king of written communications. For most of the twentieth...

Consumer Insights
How Affordability Became America’s Conversation

Most Americans probably don’t remember the exact inflation rate last year. But they remember...

Karen Webster ebook what 2026 will make obvious
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What 2026 Will Make Obvious

“For last year’s words belong to last year’s language. And next year’s words await...

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Longevity Rewrites the Economics of Inheritance

AI-driven longevity is redefining aging, with longer, healthier lives fueling more spending later in...

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Consumers Pay the Price as State Regulation Fractures FinTech Scale

The CFPB’s decision to dial down enforcement of BNPL and other nonbank credit products...

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Legacy Business Models Break

“Your margin is my opportunity” was Jeff Bezos’s way of describing Amazon’s hunger for...

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AI Doers Drown Out AI Naysayers

By the end of 2025, the conversation around autonomous AI changed in a way...

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Online Finally Breaks Brick and Mortar

In 2026, online and digitally-influenced retail finally surpasses brick-and-mortar sales in the categories that...

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The Labor Economy Becomes the Next Payments Innovation Engine

In 2026, the Labor Economy becomes one of the most important sources of economic...

News
BNPL’s Next Act Is as Consumer Working Capital

In 2026, Buy Now, Pay Later stops being a checkout feature and becomes working...