After a bounty of less than favorable headlines last week — topped off by reports in Bloomberg that heavily indicated racial bias in Amazon’s same-day delivery availability — Amazon has declared that it will rectify this hole in its system. “Very shortly, we will be expanding...
Amazon’s same-day delivery program is coming to the Bronx. The move comes after community representatives complained that the service’s geographic limitations had some racial disparities. Same-day delivery has been available in the other four boroughs of New York for some time. According to reports in Bloomberg,...
It’s a new fact of retail that consumers want shipping as fast as possible for as little cost as possible. Often, that translates to “now” and “free,” despite the reality that few merchants outside of giants like Amazon can make the numbers work. That’s the...
While there was more conjecture than proof behind Amazon’s apparent decision to exclude a Boston neighborhood from its same-day delivery service, the issue appears to be off the table now. NPR reported that Amazon has agreed to extend same-day delivery to Roxbury, a predominantly black neighborhood...
One of the most pervasive yet unspoken truths in the retail world is that, sooner or later, Amazon is going to have to jack up prices for its growing horde of free or nearly-free services. That’s only possible if it can get not just some...
Ask a hundred people about drone deliveries, and there are better-than-normal odds that 99 of them will say something about Amazon. While autonomous drones are just a part of the eCommerce giant’s various projects, they’ve received plenty of R&D resources and marketing support from Seattle....
From its earliest days, Amazon has faced a central challenge: Get the product to the customer as fast and as cheaply as possible. From those early days when the firm cleverly used USPS’ book shipping rate to today when Amazon is contemplating an air freight business,...
Amazon is going airborne with a new shipping partner. The Wall Street Journal reports that the eCommerce giant, in an effort to offset rising delivery costs, has entered into a deal with Air Transport Services Group (ATSG) to lease as many as 20 of its...
Years from now, plenty of pundits will claim that Amazon Prime Now was a surefire bet from the start. Why wouldn’t customers want to pay a little extra to get their purchases within one or two hours? That’s how fast the retail world moves, though...
