artificial intelligence

artificial intelligence
Quark.ai Adds Workflow Automator to Field Support Platform
October 31, 2022

Field support engineers at industrial enterprises can now enlist the help of deep learning, natural language processing (NLP) and computer vision while troubleshooting issues in real time.  With the new Quark.ai Workflow Automator from autonomous support platform Quark.ai, field support engineers can get step-by-step instructions...

artificial intelligence
‘Google Maps for Business’ Aims to Minimize Supply Chain Risk
October 31, 2022

In the age of global commerce, gauging supply chain risk is the business world’s version of playing “six degrees of Kevin Bacon.” If it’s a truism that all people in Hollywood are only a few film credits away from the Footloose star, it’s not a...

artificial intelligence
IT Services Firm NAM Info Debuts AI-Backed AP and AR Platform
October 30, 2022

IT services and talent management company NAM Info has entered the artificial intelligence (AI) space with the debut of an accounts payable (AP) and Accounts Receivable (AR) AI co-worker. According to a Saturday (Oct. 29) news release, the product — dubbed APAR — was developed...

artificial intelligence
Indian FinTech Clear Launches AI-based AP Tool
October 17, 2022

Indian fintech Clear has debuted Clear Capture, an AI-based end-to-end solution to let companies streamline their payments processes and automate invoices, a press release said. It will let accounts payables teams work on automating the purchase invoice entry, detecting fraud easier. Clear Capture will allow...

artificial intelligence
BofA Virtual Assistant Erica Surpasses 1B Interactions
October 12, 2022

Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. “Erica is the definition of how Bank of America is delivering personalization and individualization at scale to our clients,” David Tyrie, the bank’s Chief Digital...

artificial intelligence
Retailers Try to Spiff up Metaverse Shopping Experience
October 12, 2022

When people talk about the metaverse, they tend to think of a fully immersive reality entered through a video headset. But there’s another, technologically nearer part of the broad field of extended reality (XR) that has a lot more uses today, particularly in retail, and...

artificial intelligence
Square Debuts AI Features for Conversational Commerce Platform
October 06, 2022

Square has launched AI features within its Square Messages platform, allowing merchants to communicate with customers using suggested replies and actions, a company blog noted. Square said that these AI messaging features help to “boost a buyer’s reply rate by 10%.” Also within the blog,...

artificial intelligence
White House Outlines Consumer Protections for Banks’ AI-Based Programs
October 05, 2022

The White House has introduced a blueprint for a Bill of Rights for artificial intelligence (AI), which includes information for banks and other providers of financial services regarding the safeguarding of consumers’ digital data. Goals conveyed by the Biden administration in the “Blueprint for an...

artificial intelligence
Alexa Developer’s Venture, Unlikely AI, Raises $20M in Seed Round
September 12, 2022

Unlikely AI has closed a seed round for $20 million which will go toward developing its approach to artificial intelligence (AI) and adding employees, a press release said Monday (Sept. 12). The company was founded by William Tunstall-Pedoe, a developer of Amazon Alexa — his...