When it comes to payment options, online merchants would do well to heed the old adage. These days, consumers prefer to pay the way they want and, with 27 percent of all merchants adding new payment types this year alone, it seems the customer is...
Apparel and accessory merchants are getting increasingly better at nailing online sales. The Q3 edition of the Checkout Conversion Index™ reveals the secret sauce of their success and takes a deep dive into the factors that continue to drive abandoned online shopping carts. While progress...
Apparel and accessory merchants are getting increasingly better at nailing online sales. The Q3 edition of the Checkout Conversion Index™ reveals the secret sauce of their success and takes a deep dive into the factors that continue to drive abandoned online shopping carts. While progress...
After nine months and 10,000 data points examining data on the 650 merchants that drive 70 percent of online spend in the U.S., one thing is abundantly clear: big merchants lack an online checkout strategy. They have plenty of other strategies — and executives —...
“Reaching a 100 percent conversion rate is impossible — actual fraud should be blocked and some shoppers will always have second thoughts — but it is possible to create a seamless process that guides shoppers through the purchase, ensuring merchants attain a greater proportion of...
When it comes to digital checkout conversion rates – and stopping the leakage with respect to sales – many merchants face an uphill battle. Sam Shrauger, SVP of Digital Solutions at Visa, joined MPD CEO Karen Webster to discuss what it takes for merchants to...
Despite the fact that worldwide online shopping eclipsed $1.6 trillion last year, merchants are missing out on tons of opportunities to close a sale due to poor shopping experiences and other frictions that prompt frustrated customers to bolt. As a matter of fact, our research...
