Consumer Insights

Consumer Insights
Cash-Strapped Consumers Splurge on Streaming Services
April 04, 2024

When consumers facing financial pressures carve out room in their budgets to treat themselves, PYMNTS Intelligence research reveals, it is often to enjoy their favorite movies and series. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Consumer Insights
Many Retailers Fall Short of Consumers’ Loyalty Program Expectations
April 03, 2024

As retailers look to meet consumers’ growing digital expectations, loyalty programs may remain a sticking point, PYMNTS Intelligence research suggests. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumer Insights
Consumers Are Spending More, but 6 in 10 Check the Price Tag First
April 02, 2024

As reported last week, data from the Bureau of Economic Analysis confirms February consumer spending was up, a trend some analysts believe could influence the Fed’s decision to lower interest rates later this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Consumer Insights
Consumer Confidence Wanes for Paycheck-to-Paycheck Economy
March 27, 2024

Consumers are eyeing higher inflation on the horizon, as the latest data from the government shows, and a key demographic of the paycheck-to-paycheck economy is feeling less than sanguine about the future. Get the Full Story Complete the form to unlock this article and enjoy...

Consumer Insights
Lower-Income Paycheck-to-Paycheck Consumers May Find Scant Relief From Rate Cuts 
March 20, 2024

The Fed’s kept rates steady.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive...

Consumer Insights
Merchants Leverage Split-Pay Plans to Drive Spending With High-Income Shoppers
March 20, 2024

As brands and retailers look for ways to win the spending of their highest-value customers, PYMNTS Intelligence research found that installment plans linked to bank-issued credit cards can go a significant way toward boosting the average ticket of high-income shoppers. Get the Full Story Complete...

Consumer Insights
Inflation Puts Consumers on Alert for Discounts
March 18, 2024

Consumers closed 2023 by increasing their spending — nearly 7% more over what they spent the previous year, according to PYMNTS intelligence data — indicating consumer confidence is on the rise. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Consumer Insights
Consumers ‘Balancing a Lot’ as Retail Sales Slow
March 17, 2024

Consumers are growing more hesitant to spend following a long stretch of looser spending. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Consumer Insights
Card-Linked Discounts May Win Over Inflation-Concerned Consumers 
March 14, 2024

As PYMNTS reported this week, while most U.S. consumers appear untroubled by the prospect of near-term inflation, their anxiety levels rise at the prospect of long-term inflation.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...