Consumer Insights

Consumer Insights
Consumer Confidence Data Points to Worries Over Income and Possible Recession
September 26, 2023

Consumers are less than sanguine about their near-term income prospects. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this...

Consumer Insights
FinTechs Prioritize Convenience, but Customers Want Faster Payments and More Choice
September 26, 2023

Today’s economy relies heavily on digitally oriented consumers, which makes moving money swiftly a crucial demand for financial service providers, particularly emerging FinTech issuers aiming to attract customers away from traditional banks. Get the Full Story Complete the form to unlock this article and enjoy...

Consumer Insights
Financially Secure Customers Spring for Full-Service Dining
September 18, 2023

As consumers manage their food spending amid budgetary pressures, those with cash to burn are happy to splurge on table-service dining, while those without a financial safety net are more cautious in how they spend on dine-in. Get the Full Story Complete the form to...

Consumer Insights
7 in 10 Consumers Want eGrocery Options From an Everyday App
September 08, 2023

Consumers want their grocery shopping routines to be integrated with the rest of their digital lives, PYMNTS Intelligence reveals. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Consumer Insights
1 in 6 Consumers Exclusively Order From Restaurants Digitally
September 01, 2023

For a small but significant share of restaurant customers, PYMNTS research finds, the entire experience is facilitated through their phones and computers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Consumer Insights
Even Financially Struggling Consumers Continue to Dine Out 
August 31, 2023

Rising menu prices and overall economic pressures may continue to weigh heavy on consumers, but even those who have difficulty getting by are still willing to spring for restaurant meals. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Consumer Insights
Even Amid Budgetary Pressures, Grocery Shoppers Splurge on Treats
August 30, 2023

Inflation may be impacting how consumers shop for groceries, but the vast majority continue to carve out room in their budgets for nice-to-have foods and beverages, PYMNTS data reveals. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Consumer Insights
Gen Z Scrimps on Food Quality Amid Restaurant Inflation
August 24, 2023

Across generations, consumers are loath to trade down to restaurants with lower-quality food, even as prices rise, but PYMNTS research finds that Gen Z is the most willing to compromise on taste. Get the Full Story Complete the form to unlock this article and enjoy...

Consumer Insights
25% of Leisure Time Spent Using Smartphones to Multitask for Work
August 17, 2023

Consumers use more than one-quarter of their daily downtime engaging in less-than-leisurely tasks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....