For credit card companies, customer satisfaction matters — and matters a lot. And when it comes to satisfaction, Discover gets top billing for the third year in a row, according to the J.D. Power 2016 U.S. Credit Card Satisfaction Study. Get the Full Story Complete...
In the world of Instagram posts and Twitter updates every five seconds, plenty of people consider themselves fashionistas, regardless of their actual experience in the fashion world. This can lead to some questionable style choices — too many layers, too many frills, too few frills —...
Political opinions are like dreams. Everybody has them, but they shouldn’t be talked about in public unless specifically requested. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...
American consumers bought more goods and services in the second quarter of 2016, according to a report on Tuesday (Aug. 2) from Reuters. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
It doesn’t matter if they sell snacks, cosmetics or a collection of nerdy knick-knacks – subscription retail programs have taken the market by storm. There’s not a retailer out there that wouldn’t jump at the chance to automate and optimize the steady revenue that these services provide, but with...
Payments innovators had to do away with a pretty large assumption early on in the process of updating worldwide payments systems – societies need not achieve peak-cash-using status before moving onto a cashless stage. Southeast Asia is full of examples of this payments sublimation, and...
When the phrase “consumer confidence” is thrown around, it’s usually in relation to how convincing a brand has been at telling shoppers they’re the one to buy. However, fast-casual restaurants are finding out that, when things get ugly in both the political sphere and that...
It was Mark Twain who said, “Travel is fatal to prejudice, bigotry and narrow-mindedness.” And while that’s all true, a new study appears to highlight an added effect of cross-border sojourns that Twain missed: a willingness to spend, spend, spend on luxury goods. Get the...
Of all the changes wrought in the retail world as it navigated from bricks and mortar to clicks and servers, somehow the impulse buy has managed to stick around. At first, it might have been just candy bars and packets of gum in checkout aisles,...
