Consumer Insights

Consumer Insights
Macy’s Bumps Kohl’s As Department Store Of The Year
April 21, 2016

One of the biggest stories of the holiday season was the hit that legacy department stores took when warm winter weather and continued consumer moves toward online retailers disrupted everything from revenue streams to inventory management. However, it would seem that consumer opinions on some...

Consumer Insights
When Merchants Don’t Change But Shoppers Do
April 20, 2016

Mondays can be rough, but at Vestis Retail Group, the start of the work week signaled a different kind of end entirely. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Consumer Insights
Consumer Confidence Hits Six-Month Low
April 18, 2016

Retail experts have dozens of different metrics by which to judge how well the market is doing, from prices of common products to self-reported revenue figures. However, an increasing percentage of those metrics aren’t bringing particularly encouraging news. Get the Full Story Complete the form...

Consumer Insights
FICO Launches Credit Score Simulator
April 14, 2016

A new tool from analytics software firm FICO will allow consumers to see how future actions may impact their credit scores. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Consumer Insights
Study: Millennials Really Like It When Stores Stay In Touch
April 13, 2016

As both retailers and consumers continue to mature alongside the technology they both use to stay in touch with each other, it’s only to be expected that a good deal from each side figure out ways to optimize digital communications. According to a new study,...

Consumer Insights
Why The Supermarket’s Past Is Holding It Back
April 13, 2016

Oh, millennials — so fickle, so finicky and so hard for old-fashioned retailers to get a handle on. Now that more and more Instagram-posting, Snapchat-snapping consumers are coming of age, though, industries considered recession-proof, like retail grocery stores, are finding that they might not be so appropriately...

Consumer Insights
Apple Watch: Sizzling Or Fizzling?
April 12, 2016

Apple has fostered a reputation for keeping sales figures notoriously close to its corporate chest, which leads firms toward other creative ways of finding out whether its products are selling. For the Apple Watch, the answer from marketing firm Fluent is: maybe. Get the Full Story...

Consumer Insights
Fun With Failed Credit Scoring
April 12, 2016

While payments peeps and financial services fans spend an awful lot of time contemplating the greater mysteries of the credit scoring system in the United States, the average American really doesn’t spend all that much time thinking about it. Get the Full Story Complete the...

Consumer Insights
Can Beacons Make Luxury Apartments More Luxurious?
April 11, 2016

Depending on your persuasion, millennials’ generational lack of interest in buying real estate can be chalked up to their inherent indolence, their preference for communal and urban living arrangements or their lagging finances. Whatever the reason, the luxury apartment has become the new McMansion of...