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Digital-first and customer-first credit unions are laser-focused on integrating member feedback into their innovation agendas. In the latest Credit Union Tracker, SAFE Credit Union’s Gina Olson explains how using data management solutions can help CUs capture and analyze member feedback to fine-tune their product roadmaps.
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It is easy for credit unions to get a bit lost in the weeds when it comes to fighting fraud and meeting member needs — particularly in a rapidly digitizing world. BHMI and the Mercator Advisory Group estimate the dispute and chargeback volume in the...
Elan Financial Services and Telhio Credit Union have lengthened their long-term collaboration to offer credit card products to the credit union’s (CU’s) 70,000 personal and commercial members, according to a Friday (April 30) announcement emailed to PYMNTS. Get the Full Story Complete the form to...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Chuck Fagan, president and CEO of PSCU, believes that payments innovation is key for credit unions that aim to meet their members’ needs long term. In this excerpt from The Connected Economy’s Power Source – CEO Edition, Fagan shares the new requirements for digital banking...
