PSCU launched a new contact center solution, Unified Agent Desktop (UAD), Tuesday (March 16) to boost the efficiency of the call center program, according to a press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
When PYMNTS checked in with the credit union sector in late September 2020, its innovation agenda reflected an ambitious attitude regarding card-issuing credit products. As noted in the report, many CUs began 2020 expecting to do a brisk business in the credit arena, but the...
Credit union service organization PSCU has partnered with Allied Solutions in order to give financial institutions the option of single-source delinquency management and support, according to a press release emailed to PYMNTS. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
It has been almost a year since United States credit unions (CUs) first closed their brick-and-mortar branches to help slow the pandemic’s spread, and there are still no sign that they will soon reopen and operate as they did before the health crisis began. Get...
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Offering contactless cards can come at an added cost, but it can pay off in the long run for credit unions (CUs). In the Credit Union Tracker, Navy Federal Credit Union’s Tynika Wilson explains why kicking their contactless innovation plans into overdrive can give CUs...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Who’d have believed it? Credit unions (CUs), often thought of as behind the digital transformation curve, actually pulled ahead of it. All of that work means good things for CUs and their members, with one caveat: CUs may have painted themselves into a corner. Get...
In recent months, we’ve seen debit emerge as a clear payment choice among consumers, where data shows double-digit percentage increases. During the 2020 holiday season, in fact, PSCU said recently that debit purchases were up more than 26 percent, while credit spend was up a...
