Credit Unions

Credit Unions
PSCU Study Shows Overall Spending Down Amid Coronavirus Pandemic
April 13, 2020

As the coronavirus pandemic continues to disrupt personal finances, a study by credit union service organization (CUSO) PSCU shows that overall credit card spending is down 29 percent for the week ending April 5, compared to the same period in 2019. Debit card spending is...

Credit Unions
PSCU Adds New Digital Xperience Features For Mobile Users
April 07, 2020

PSCU, a credit union service organization (CUSO), will be expanding its services this year with more options for mobile users like a new online card management tool and digital issuance, according to an emailed press release. Get the Full Story Complete the form to unlock...

Credit Unions
PSCU CEO On Credit Unions, Innovation And Never Taking Loyalty For Granted
April 07, 2020

Loyalty is earned, the saying goes, not in a day, but day by day. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Credit Unions
Credit Unions Tech Up For Competition
April 06, 2020

With over 58 percent of customers saying they’re “extremely” satisfied with credit unions (CUs) and nearly six in 10 saying they would stick with their CU even if it didn’t have all the bells and whistles of bank tech that competitors do, the bond between...

Credit Unions
Deep Dive: Why Credit Unions’ Struggles To Go Digital Represent A Major Industry Challenge
April 03, 2020

Some financial players may think that digital transformations are nothing more than a past trend. Many banks, businesses and service providers implemented their first digital platforms decades ago and have since steadily built out their solutions with newer technologies like artificial intelligence (AI)-supported customer service...

Credit Unions
How A Digital Makeover Could Be Key To CUs’ Member Acquisition Plans
April 02, 2020

Digital overhauls can help boost credit unions’ online presences, but member data must be fiercely guarded during this transformation. In this month’s Credit Union Tracker, PYMNTS speaks with Timothy Anderson, CEO of United States Senate Federal Credit Union, about how the firm works to keep...

Credit Unions
Senate Federal CEO On Protecting Member Trust During Digital Overhauls
April 01, 2020

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Credit Unions
Consumers Choose Debit As Preferred Payment Amid Coronavirus
March 30, 2020

Amid the coronavirus pandemic, PSCU compared transactions of its owner credit union members on a same-store basis between March 2019 and March 2020. The payments credit union service organization (CUSO) found that year-over-year spending for the first 21 days of the month was higher by 9...

Credit Unions
Why Credit Unions’ ‘Mature Trust Model’ Matters For Members
March 30, 2020

As COVID-19, the disease caused by the coronavirus, ravages the economy, and millions of Americans shelter in place to figure out their next financial moves amid layoffs and volatile markets, credit unions (CUs) have a role to play — particularly in the battle against fraudsters...