It may come as no surprise to readers that, when asked about what influences the use of one payment method over another, credit union (CU) customers said it comes down to convenience and security. It’s an interesting outcome, PSCU’s Chief Risk Officer Jack Lynch noted,...
Credit unions (CUs) aren’t law enforcement agencies by design. However, anti-money laundering (AML) regulations like the Bank Secrecy Act can force CUs into the uncomfortable position of acting as one, says Colleen Kelly, senior federal compliance for the Credit Union National Association. In the latest...
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When Hurricane Michael tore through the Florida Panhandle last month, it left $4.5 billion in damages in its wake. Now, as residents attempt to rebuild their lives, some local credit unions (CUs) are stepping in to offer loans for essential items like food, transportation and...
Credit unions (CUs) might operate as nonprofits, but just like a traditional bank or any other for-profit business, they still need customers — or in this case, members — to thrive. As a result, CUs have invested heavily in retention and outreach efforts in recent weeks, with the purpose...
With a growing number of states giving recreational marijuana the green light, legal marijuana businesses, which typically operate using cash, struggle to access basic banking services. That’s where credit unions are increasingly stepping in, says Tina Sbrega, CEO of GFA Federal Credit Union. In the...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Credit unions can be easy to overlook and underestimate — individually, they generally don’t have a massive amount of assets, their membership bases are often pretty small and more localized, and on average their rate of credit card penetration among members is pretty small: 15...
When it comes to how consumers think about where their funds are the safest, large banks can benefit from somewhat of a perception gap. The issue isn’t one of actual capability, but of awareness and communication, according to CO-OP Financial Service’s Head of Industry Fraud...
