Crowds draw crowds, and for retailers, drawing a crowd means drawing dollars. In an interview with PYMNTS’ Karen Webster, Shelley Schlueter, who heads Nokia’s analytics marketing ops, delves into how Nokia’s Cognitive Analytics for Crowd Insight can offer companies real-time knowledge about who wants what...
This year, Americans will spend over $23 billion telling their moms just how much they mean to them for Mother’s Day this year. Flowers, as always, will be the leading show of filial piety, with chocolate, jewelry and spa days making their usual strong showing....
When it comes to customer service, it turns out companies are lacking in their cross-channel service. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Conducting QA testing for digital experiences is likely tough to pull off with just the people inside one company. As such, today’s companies tend to go to the public to help ensure the product or service is of high caliber, which is known as crowdsourcing...
A new index from The NPD Group’s Checkout Tracking SM shows that Walmart, McDonald’s and Target top the list of retailer and food service chains, with better than five out of six U.S. consumers shopping with them in 2016. Get the Full Story Complete the form to...
Trump. Trade wars and real wars, green screens and blue Smurfs. The more things change the more they stay the same, as the 1980s seem to beckon 30 years on, with only a bit of irony.
A new report by The Conference Board, an economic research firm, has found that consumer sentiment surged this month to its highest level since December 2000, as the average American looks forward to the possibility of tax reform and stimulus, according to CNN Money. Get...
The concept of valuing convenience over safety might be something more prominent in today’s society than ever before. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
Fiserv, Inc., a leading global provider of financial services technology solutions, released the results of its quarterly consumer trends survey, which found that people are using a combination of digital and traditional channels to manage their finances. Get the Full Story Complete the form to...