Digital platforms spread technology and product development across millions of customers, a model that makes adding another market attractive. However, international expansion brings more local infrastructure with it: licenses, regulated entities, bank relationships and connections to domestic payment systems. Recent moves by PhonePe and Revolut...
Waiting for a physical card to arrive is becoming less relevant to the moment when an issuer can start competing for a cardholder’s spending. PYMNTS Intelligence’s “Issuer Engagement Playbook,” produced in collaboration with Visa DPS, finds that 59% of U.S. card issuers now offer automated...
A shopper can make it through product search, comparison and cart building, then disappear at the payment screen. For merchants, that turns a nearly completed sale into a preventable loss. The PYMNTS Intelligence report “The Hidden Cost of Checkout Gaps: What 56 Million Abandoned Carts...
The tooth fairy has approved a 17% pay increase, which is excellent news for anyone whose compensation package includes loose incisors. There was no performance review, no awkward conversation with a manager and no requirement to return to the office. The recipient simply went to...
Mastercard and Visa have joined a new World Bank initiative to promote digital payments in emerging markets. The International Finance Corporation (IFC), a member of the World Bank Group that concentrates on the private sector, announced the project Wednesday (Sept. 9), with the goal of helping banks, FinTechs and other financial institutions in...
Card platform upgrade calendars are getting shorter. The next major deadline may arrive before issuers finish planning for the last one. Card issuers face pressure from several directions. Fraud keeps changing, customers expect faster digital services and AI is creating new ways to manage accounts....
Tokenized deposits are more likely than stablecoins to perform the role of money, Bank for International Settlements General Manager Pablo Hernández de Cos said Friday (Aug. 28). In a speech delivered at the Jackson Hole Economic Symposium, hosted by the Federal Reserve Bank of Kansas...
PayPal is introducing new ways for students to make tuition payments through its platforms, according to a Wednesday (Aug. 19) press release. There are integrations with three education payment platforms, including Illumia, Nelnet Campus Commerce and TouchNet, the release said. They give students and their...
A card can earn top billing in a customer’s wallet or disappear behind an expired gift card. The difference often starts with the first tap and grows with every experience that follows. The Issuer Engagement Playbook, “Erasing Friction, Driving Engagement: How Top Issuers Remove Cardholder...