Burger King parent company Restaurant Brands International says it plans to sharply increase its drive-thrus in a bid to boost sales. In speaking with analysts Thursday (Nov. 3) about its third-quarter financial results, the burger chain said the move comes as consumer habits that changed during the pandemic...
As fast-food brands compete for their customers’ loyalty, limited-time offers (LTOs) and other promotions can go a long way. By the Numbers Research from the March/April edition of PYMNTS’ Digital Divide series, “The Digital Divide: Regional Variations in U.S. Food Ordering Trends and Digital Adoption,”...
Interchange fees, assessed by credit card companies on merchants for credit and debit card transactions, have taken center stage. Companies are assessed these costs by financial institutions in exchange for taking the credit risk and handling these transactions. Visa and Mastercard have delayed more than...
McDonald’s is tapping artificial intelligence (AI) technology from Apprente — its 2019 acquisition — to launch a test pilot of automated drive-thru ordering at 10 Chicago fast food locations, CNBC reported on Wednesday (June 2). McDonald’s CEO Chris Kempczinski indicated that the technology is roughly...
Facebook, Alphabet/Google, Apple and Amazon are under the microscope these days as politicians and regulators the world over accuse them of anticompetitive behaviors. In our new Big Tech Compliance Tracker, we’ll look at the latest compliance news regarding the four Big Tech behemoths. Here are the latest...
Something remarkable happened about halfway through the 2010s or at least something that ought to have been. Except as it turned out, due to the nature of what it was, very few people remarked on it. Americans stopped talking to each other. Well, to be...
Not all that many generations ago, grocery shopping was an all-day, logistics heavy affair that involved several visits to several specialty merchants all over town. Consumers who needed meat went to a butcher; fish were sold by the fishmonger and bread by the baker. The...
Between 1983 and 1984, three retailers opened in the United States that would drastically alter the landscape by introducing a new business model to consumers. The retailers were Costco, Sam’s Club and BJ’s and the mode was wholesale club for consumers. While the specifics vary...
It’s said that change is the only constant in life. So it is with business, with payments, with the ways we pay — when and even where and certainly how. The ripple effects of the digital age have touched the ways firms manage cash, and...
