Artificial Intelligence

Artificial Intelligence
Instacart Brings AI Self-Service Checkout to Fenway Park
April 21, 2022

As consumers return to in-person experiences, point-of-sale (POS) technology providers are racing to become the go-to for sporting arenas, offering digital technologies to speed up the payment process, allowing eventgoers to spend more time in their seats. Get the Full Story Complete the form to...

Artificial Intelligence
Contact Centers Double Down on AI to Solve Vexing CX Challenges
April 18, 2022

Alternately mind-numbing and infuriating, call center experiences are getting a refresh, bringing a more human touch to bear even though more automation is involved than ever. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Final UK AI Public-Private Forum Report Says Governance ‘Crucial’
February 18, 2022

More than one year after regulators in the United Kingdom vowed to analyze the impact of artificial intelligence (AI), a report details the challenges and recommends governance of the controversial tech tool. Get the Full Story Complete the form to unlock this article and enjoy...

Artificial Intelligence
Democrats Propose Artificial Intelligence Rules
February 09, 2022

Three U.S. lawmakers have introduced a measure that pledges to bring transparency and regulation to the software, algorithms and other automated systems designed to make critical decisions about many aspect of Americans’ lives, according to a Feb. 3 announcement. Get the Full Story Complete the...

Artificial Intelligence
Personetics Snags $85M From Thoma Bravo for AI Personalization and Engagement for FIs
January 19, 2022

Artificial intelligence (AI)-based financial platform Personetics on Wednesday (Jan. 19) announced that it has raised $85 million in growth funding from software investment firm Thoma Bravo. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Artificial Intelligence
Turning a Profit on Merchant With AI Monitoring Takes Time
January 17, 2022

Patience is in short supply in a lot of places these days — and the business world is no exception. It’s tough to get a company executive to wait out something to see what happens or where things go in a world that’s moving so...

Artificial Intelligence
75% of Acquiring Banks Now Use Artificial Intelligence to Detect Card Transaction Fraud
December 28, 2021

Acquiring banks are under intense pressure to process transactions efficiently while detecting and preventing fraud attempts. That’s a growing challenge due to recent increases in both payments volume and fraud attacks. To manage these trends, many acquirers are using artificial intelligence (AI).  Get the Full Story Complete the...

Artificial Intelligence
Banks Seek AI Platforms-as-a-Service Amid Ever-Increasing Risk
December 23, 2021

Sudhir Jha, senior vice president and head of Mastercard’s Brighterion unit, told Karen Webster in the most recent On the Agenda discussion that artificial intelligence (AI) can strengthen credit and risk management and broaden its value well beyond simply improving day-to-day operations. Get the Full...

Artificial Intelligence
60% of the Acquirers Using AI Systems to Detect Fraud Consider It Their Most Important...
December 21, 2021

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...