Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
Labor Economy Workers Less Worried Than Office Workers About Robots Taking Their Jobs
February 10, 2026

Despite high-profile demos from the likes of xAI and AWS and aggressive corporate roadmaps, PYMNTS Intelligence’s Wage to Wallet Index™ shows that workers who could be most exposed to automation are not acting as though humanoid robots are about to displace them at scale. Get...

Artificial Intelligence
OpenAI Says AI Agents Need to Be Managed Like Humans
February 09, 2026

OpenAI says autonomous agents must be governed and organized more like human workers than disjointed software tools. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Super Bowl Becomes Stage for AI Industry Rivalry
February 09, 2026

Artificial intelligence companies rarely dominate the Super Bowl advertising narrative, but this year’s game marked a turning point as AI firms moved into the spotlight. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Artificial Intelligence
Alibaba’s Qwen Chatbot Halts Coupons Amid Customer Overload
February 09, 2026

An overload of customer requests has reportedly led Alibaba’s AI chatbot to pause issuing coupons. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Artificial Intelligence
Investors Shift Focus to AI Efficiency and Economics
February 09, 2026

Venture capital continued to flow into the artificial intelligence (AI) sector in early February, though the targets are changing. Investors are now prioritizing the durability and economics of the technology over simple scale. Get the Full Story Complete the form to unlock this article and...

Artificial Intelligence
New Research Shows AI Agents Learn Altruism From Human Behavior
February 09, 2026

As artificial intelligence (AI) systems become more intertwined with daily life and decision-making, a pressing question looms: Can AI truly grasp the values that guide human choices? Traditional AI is engineered to optimize efficiency, accuracy and speed. Humans, by contrast, make decisions shaped by culture,...

Artificial Intelligence
Anthropic Days Away From Concluding $20 Billion Funding Round
February 08, 2026

Anthropic is reportedly close to finalizing a $20 billion-plus funding round. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing...

Artificial Intelligence
Anthropic Super Bowl Ad Targets OpenAI’s Advertising Plan
February 08, 2026

Anthropic is reportedly spending millions on a Super Bowl ad criticizing rival OpenAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
China Looks to Become Leader in Humanoid Robots Sector
February 08, 2026

China is reportedly stepping up efforts to gain dominance in the humanoid robotics space. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...