Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
New Research: Productivity Gains Rise When Companies Pair AI Agents With Strong Oversight
February 12, 2026

Companies have spent the past two years racing to deploy artificial intelligence (AI) agents across sales, finance, operations and customer support. Now, a new constraint is surfacing inside the enterprise: the technology is scaling faster than the management structures designed to control it. Get the...

Artificial Intelligence
Experian Brings Its Insurance Market to ChatGPT
February 12, 2026

Experian says it is launching its insurance comparison platform on OpenAI’s AI chatbot, ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
PayPal Teams With Sabre and Mindtrip on Agentic AI Travel
February 12, 2026

PayPal is launching an artificial intelligence-focused partnership with tech firms Sabre and Mindtrip, according to a Thursday (Feb. 12) press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Simile Raises $100 Million for AI That Aims to Predict Human Behavior
February 12, 2026

Artificial intelligence (AI) startup Simile has raised $100 million in a new funding round. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...

Artificial Intelligence
AI Agents Are Now Running the Back Office at Insurance Giants
February 12, 2026

Insurance companies are beginning to deploy agentic artificial intelligence (AI) systems that do more than summarize documents or answer customer questions. They are orchestrating entire workflows across claims, underwriting and policy servicing functions, touching legacy policy administration, billing and claims systems that were never designed...

Artificial Intelligence
Modal Labs Targets $2.5 Billion Valuation for AI Inference Work
February 12, 2026

AI startup Modal Labs is reportedly looking to raise funds at a $2.5 billion valuation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
37 Percent of Power Users Make AI Their Primary Finance Tool
February 12, 2026

The novelty phase of conversational artificial intelligence has officially ended, giving way to a more formidable market phase: structural reliance. While nearly half of U.S. consumers have now interfaced with AI assistants, the real story isn’t the influx of new users — it’s the stickiness...

Artificial Intelligence
AI Agents Are Becoming the New Power Brokers in Digital Commerce
February 12, 2026

This edition of “The Prompt Economy™ Tracker®” examines how tokenization is emerging as the foundational trust layer for agentic AI and the next generation of digital commerce. Through the narrative persona of a consumer whose AI agent manages everything from paying bills to handling returns and booking...

Artificial Intelligence
Google Launches Agentic Commerce With Etsy and Wayfair
February 11, 2026

Google’s standard for connecting businesses and artificial intelligence (AI) agents is beginning to power checkout in the United States. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...