The average United States healthcare insurer has 22% of all claims flagged for fraud, waste and abuse (FWA) investigation, costing them roughly 12% of the revenue they generate annually. They are therefore wrestling with a dire need to streamline the claims process to boost their...
In June of this year, a jury found a chiropractor guilty of defrauding health insurers out of $2.2 million by fraudulently billing for services that were never provided, and even went out of her way to issue bogus medical diagnoses, write false prescriptions and bill...
Here at PYMNTS over the last few years, we’ve had no shortage of things to write about artificial intelligence (AI) and machine learning — and the many wondrous contributions these technologies can make to ensure that our payments and commerce experiences are safer, smoother and...
Chatbots have come a long way from the early versions back in the 1960s — yes, the 1960s — such as ELIZA, who imitated a psychotherapist through pattern matching and response selection technology. Today, for people who want their questions answered quickly, the lowly chatbot...
You could call it the false decline fallout. That’s where a good and functioning eCommerce subscription relationship suddenly goes haywire due to the unexpected and unwanted intrusion of a false payment decline into an otherwise perfect business arrangement. Get the Full Story Complete the form...
ByteDance has begun selling the artificial intelligence that powers its blockbuster TikTok app to other companies outside China, the Financial Times reported. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Beauty technology startup Perfect, developer of the YouCam Makeup app, is further collaborating with Smashbox Cosmetics to create a face analyzer powered by artificial intelligence (AI). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
In its latest move to redefine the firm’s relationship to robotics, SoftBank announced that it has halted production on its Pepper robot. It is the firm’s second major move away from robotics of late — last week, the company finalized its deal to sell robotics...
With e-grocery options that rely on in-store picking, substitutions are still something of a sticking point for many shoppers. On Thursday (June 24), Walmart announced its solution: Rather than relying on human intelligence to make the switch, the company will offer the ability for in-store...
