Artificial Intelligence

PYMNTS covers artificial intelligence as it transforms payments, commerce and financial services, from generative AI and agentic commerce to fraud detection, underwriting and customer engagement. Our reporting pairs breaking news with proprietary data and expert analysis to examine how AI is reshaping business models, operational efficiency and competitive dynamics across the connected economy.
Artificial Intelligence
OpenAI Doubles Yearly Revenue to $12 Billion
July 31, 2025

OpenAI reportedly doubled its revenue during the first seven months of 2025 to $12 billion, The Information reported Wednesday (July 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Conversational AI Could Win Back 72% of Bank Customers
July 31, 2025

As banks face shrinking margins and fierce competition from FinTech startups, a surprising new asset is emerging: conversation.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Artificial Intelligence
Senator Reintroduces Bill to Create AI Regulatory Sandbox for Financial Services
July 30, 2025

A bipartisan bill to establish regulatory sandboxes for artificial intelligence (AI) experimentation in financial services took center stage at a Senate subcommittee hearing Wednesday (July 30), as lawmakers weighed how to balance AI-driven innovation with oversight. Get the Full Story Complete the form to unlock...

Artificial Intelligence
Amazon Updates Code to Keep Out Google AI Shopping Tools
July 30, 2025

Amazon is reportedly taking steps to block other companies’ artificial intelligence shopping tools from its website. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...

Artificial Intelligence
New Data Shows Consumers Expand Use of AI Assistants in Daily Lives
July 30, 2025

Consumers are increasingly using artificial intelligence (AI) assistants in their personal lives as well as at work. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Amazon to Pay NYT Up to $25 Million for AI Licensing
July 30, 2025

Amazon’s artificial intelligence licensing deal with The New York Times reportedly carries an eight-figure annual price tag. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Artificial Intelligence
Nice Buys Conversational AI Startup Cognigy for $955 Million
July 30, 2025

Conversational AI startup Cognigy is being acquired by Nice, a provider of software in customer experience and compliance, for $955 million. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Artificial Intelligence
Skild Debuts AI It Says Can Run on Any Robot
July 29, 2025

Robotics startup Skild AI has introduced an artificial intelligence (AI) model it says can run on almost any robot. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Artificial Intelligence
NTT DATA and Mistral AI Partner on Enterprise AI
July 29, 2025

NTT Data has tapped Mistral AI to be its partner in offering generative AI solutions to global enterprises, giving the artificial intelligence (AI) startup immediate access to 75% of the Fortune global 100 that are clients of the Japanese giant.  Get the Full Story Complete...